10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

Mar 192024

Mustang

  • 14,000 miles
The contact owns a 2023 Ford Mustang. The contact stated that while driving approximately 45 MPH and making a left turn the collision avoidance system erroneously light activated although no other vehicles or structures were nearby and the braking system suddenly malfunctioned causing the brake pedal to extend to the floor while pressed causing the driver lost control of the vehicle and crashed into a wall barrier. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was eventually towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V727000(Electrical System). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 14,000.

- Jacksonville, FL, USA

problem #2

Nov 222023

Mustang

  • 15,000 miles
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.

- Syracuse, NY, USA

problem #1

Nov 222023

Mustang

  • miles
On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.

- Syracuse, NY, USA