10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Sep 082024

Mustang

  • miles
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was fixed and I was safe then the matter was closed. Next incident, I reported that my lights and radio keep going off and then dimmed. I was driving, and had no lights at certain times at night. As I passed a non-lited highway, I could not see the direction I was traveling. During a rain storm at night, I had it continued to dim then go dark then back on. This was also another recall. I was advise that it was fixed so I had recourse against the manfualted ford corporation. At 16,000 miles, the tires had no tread because the same tires have been recalled. This stopped my ability to drively safe and advoid stopping when needed. There were other issues, the car was taken in. There is a current recall that the is no remedy, that I could lose sterring and the wheel will cause a crash. I am one of the 30,000 mustang that are having safety problems and are in the risk of crashes. I am in fear of driving the car, was denied of a buy back insure that I am not in danger.

- Montgomery, TX, USA

problem #3

Apr 042024

Mustang

  • miles
This is the 3rd recall no counting issue that did no include recall. One of the fuel injectors stop working and caused my car to stop while running. Without warning of fuel injector not working, my car would be hestiate to accerate and when i got the warning, i was informed to not drive the car because it would cause a wreck or without warning stop. My alert went off that my air quality inside the car was dangerous and to return the vechicle asap to ensure my safety. I have had my car in the dealership 6 times and one of the recalls can not be fixed at this time which causes my steering system to turn opposite directions and warned that it was in danger of wrecking. Not only does the problems could harm myself but as well as innocent drivers on the road. I have been with ford since 2006 and never have I experienced such suffering. I am a teacher and not having transporation or taking off of work has cost me over $2000 and I havent even had my a year when the issues staring happening. Ford Corporation will not ensure my safety under the lemon law, and i have had to go without the ability to support myself as well as my elderly mother. I was involved in a wreck 4 days after the car was a year old and was found at fault as I tried to stop, it car inch up by by 2 feet. I had to pay two thousand for a deductible and then my insurance was charged for used parts on my car. Ford Corporation ask me not to contact my insurance but informed me that they are no a direct car repair shop but it is represent as a collosion center with the ford name. My tires were not driveable at 21, 000 miles but was told that they were suppose to last 26, 000 miles. They were provided from Ford itself. They then put recalled tires on the car which cause me to lose traction and I could not even get them rotated with a mileage under 21,000. Currently my car has 26,000 miles and I have been put at risk on many malfunction of the car

- Montgomery, TX, USA

problem #2

Nov 222023

Mustang

  • 15,000 miles
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.

- Syracuse, NY, USA

problem #1

Dec 132023

Mustang

  • miles
While attempting to accelerate at an intersection, the vehicle lurched forward. The gas peddle stopped working completely, leaving my vehicle stranded in the middle of the intersection with traffic coming from both directions. The engine was not revving when the gas peddle was being pushed. After repeatedly slamming on the gas peddle, the vehicle quickly accelerated forward, fishtailed, and sent me into oncoming traffic, very narrowly avoiding an accident.

- Leander, TX, USA