8.1
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,669 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine idle drops low and feels like truck shakes....have had into Ford for idle control replacement
- Pleasant Prairie, WI, USA
Vehicle has died on interstate four times and had to be towed in. Ford customer service at 1-800-392-Ford states that they don't want to replace the vehicle. I am told I should continue to get it repaired under warranty. My concern is for the safety of my family when we are waiting hours in a snowstorm for the tow truck to arrive. I have owned 8 Ford in the last five years. That is about to change because Ford motor states that they have followed the letter of the law concerning repairs under the warranty. We have now replaced one Ford with a Lexus and are totally amazed at the difference of attitude towards the customer. At our first free Lexus oil change my wife was given a dozen long stem roses. What do you think she is saying about Ford these days? now I understand why people are buying more foreign cars and trucks.
- Portage, AL, USA
When vehicle idled, engine slowed down to below 500 RPM, and then charged back up to 3000 RPM. Dealer said this was a characteristic of this vehicle. Ford issued technical service bulletin regarding engine idling.
- Hagerstown, MD, USA
Vehicle idles below 500 rpms. The engine sounds rough, and acts like it is going to stall. Then, it returns to normal.
- Hagerstown, MD, USA
While driving the engine failed. The dealer informed the consumer that nothing could be done. Ford had issued a recall on the 3.0 engine, but the consumer suggested that maybe this problem pertained to the 4.0 engine as well.
- East Hartford, CT, USA
A burning odor smell was coming in through the vents. The driver took the vehicle to the dealer for analysis. The mechanic could not duplicate the problem.
- Westwood, CA, USA
- Linwood, MI, USA