3.2
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 42,274 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I just had a conversation with a man by the name of brian at the phone number 1800-392-Ford (that the dealer gave me) about my problem. I am very upset and will be filing a complaint about this as a safety issue to the safer cargov website. Among others. This is in regards to my 2004 for Ranger edge 4X4. I just recently had to repair (at my cost) to have my rear brakes redone due to them locking up. Upon removal of the drums it was very evident that the brake shoes were delaminated (separated) causing my rear end of my truck to lock up and not move. Knowing that Ford does not cover wear items" I figured that they would cover this because this is not a wear issue. This is a safety issue. Brake shoes should not separate (wear yes, separate no). A truck with 37 K miles should not have rear brake pads come apart period. If this is what Ford calls quality then im very disappointed in my purchase. And as of now I am disappointed about the lack of concern of the potential safety problem this could cause. Its a good thing that I was not going 50 mph or higher when it locked up. Or on top of that have another person in the vehicle..safety" or wear? your call quality "
- Brockport , NY, USA
- Chagrin Falls, OH, USA