10.0
really awful- Crashes / Fires:
- 12 / 0
- Injuries / Deaths:
- 11 / 0
- Average Mileage:
- 27,773 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I received a recall notice from Ford Motor Company saying that my truck needed both air bags replaced again. My problem is the letter says the parts are available but the local dealerships can't get them and neither Ford or the dealership will not provide a loaner. So I'm stuck having to drive an unsafe vehicle. Also, the dealership has a stack of people before and I called the initial dealership the very next day after receiving my notice. Isn't the something you can do to help me!! please
- North Canton, OH, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (twin state Ford, Inc., 8 memorial dr, St johnsbury, vt 05819, (802) 748-4444) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
- Concord, VT, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called two Ford dealers (price Ford Lincoln, 3311 E hwy 101, port angeles, wa 98362, (800) 922-2027 and West hills Ford Mazda, 1100 oyster bay ave S, bremerton, wa 98312, (360) 479-1353). The contact was informed that the parts were not available and they could not confirm a date for when the parts would be available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Port Hadlock, WA, USA
Takata recall. Local Ford dealer indicates that, even though my vehicle poses a threat to driver and passengers, they cannot replace the airbags. Am being told there is a shortage of parts and that they can only get so many per month.
- Spokane, WA, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (phil long Ford at chapel hills, 1565 auto mall loop, Colorado springs, co 80920, (719) 387-1099) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. The repair was completed after a year and a half.
- Colorado Springs, CO, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V7880000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bob maxey Ford of howell in howell, Michigan was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Howell, MI, USA
There is a recall for this truck. I contacted the Ford dealer where I bought it in reno Nevada and they told me they would not have the parts for another month and a half. Is it safe to drive this car until then?
- Sparks, NV, USA
Takata recall I contacted my local Ford dealer (oneonta Ford in oneonta NY) after receiving a recall notice from Ford in the mail regarding the airbag issue, and they told me that the only thing I could do is call them back on a monthly basis to see if they even get a replacement airbag because they don't know when Ford sends them out. At the time of the call they did not have any replacement airbags in stock nor could they put me on some sort of list to call me when they get them back in stock. They said they had customers waiting months already. I said I didn't feel safe driving my truck with possibly deadly airbags and they offered nothing. I live in a rural area and they are the closest Ford dealer. Their info is: Oneonta Ford, oneonta NY, phone 607-431-7300. I feel this is an unacceptable response to a potential deadly issue. I feel as if I was "brushed off" during the phone call.
- Andes, NY, USA
I can't get my vehicle in for recall. I will have to take off work and loose a days pay. My wife is very sick and I need to be with her when I am home. No dealer near me will work with me.
- Hickory, PA, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Larson Ford (1150 ocean ave, lakewood, NJ) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the airbags were replaced on 02/23/2018.
- Jackson, NJ, USA
The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V778000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Beau townsend Ford Lincoln in vandalia, Ohio was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Dayton, OH, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Randall Ford (5500 rogers ave, fort smith, ar 72903, (800) 217-4248) was contacted and confirmed that the parts were not yet available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
- Cedarville, AR, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact stated that the NHTSA campaign number: 17V788000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in the summer of 2016. The dealer (quirk Ford, 244 main street, belfast, me 04915) stated that the parts were unavailable for the repair. The contact received a letter from the manufacturer indicating that parts were available. The contact was in the process of speaking with the manufacturer about the recall. The contact had not experienced a failure. VIN tool confirms parts distribution disconnect. The consumer stated the recall was fixed.
- Searsport, ME, USA
Takata recall: Not sure what a 'timely manner' for repair would be but my local Ford dealer has informed me they do not have the parts and were told they would not have them until the end of February. The Ford dealership is in nashua, nh are you aware for this conflict between the 'without delay' repair notice and the fact that Ford dealerships are without parts to provide the necessary repair asap.
- Wilton, NH, USA
"takata recall" I cannot get the dealer to repair the problem.they keep on telling me that they don't have the parts.this has been going on for over a year.I just received a letter from Ford dated January 2018 that the parts are available.
- Northfield, OH, USA
Takata recall. The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called crown Ford at (910) 920-9614 (located at 255 swain street, fayetteville, nc 28303) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Linden, NC, USA
The contact owns a 2005 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. James hodge Ford in idabel, Oklahoma was called at (580) 286-7676 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Idabel, OK, USA
Takata airbags. First recall 2016. Only had parts for passenger airbags. I checked every two months and no parts. Now receive new recall, Ford motor said had parts, but dealer says no. Getting the runaround. I weigh 96 pounds and am 70 years old. If bag is defective then I will be one of the death statistic. I already think was something wrong with airbag.
- Henderson, NV, USA
I got a letter about a recall on the airbags because they have killed people. I contacted the local dealer and they said they do not have the parts yet. Ford is stating in the news that we should not drive this vehicle. The dealer said they are not providing a rental and the Ford hotline has hung up on me several times without allowing me to speak to a person. My son has the car to get to school and now has no way to do that. I need a repair or a rental right away.
- Jacksonville, FL, USA
- Gilford, NH, USA