The contact owns a 2020 Ford Ranger. The contact stated that while driving at various speeds, an abnormal squeaking sound was coming from the rear passenger-??s side of the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The manufacturer was also notified of the failure and the contact was given a case number. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000.

- Bellingham, WA, USA

Car has a terrible mold and musky smell in the cabin. Cleaned carpet several times and checked for water in truck Smell didn't dissipate. Took to Ford where the linked it to the air condition dripping or gathering. The cleared line and emptied. Smell was milder for short time. After running the air a few days it was getting stronger. Local Ford dealers couldn't see us for some time so we Took to outside AC car repair and they found the following issue related to SSM 50603 an improperly wrapped evaporator coil or small leak. Can't run air condition as we were advised smell would increase and possibly ruin carpet. Smell also is difficult to get out of upholstery and anything left in car. Ford dealers won't repair and require us to pay. Told by Ford corporate through chat that dealers are independently owned and it is their choice. This is an issue Ford is aware of but won't repair. No help at the corporate level. This could become larger issue as we don't know what buildup, leak or incorrect wrapped coils could lead to.

- Holly Springs, GA, USA

There is a known issue with 2019 and some 2020 model year Ford Rangers. The Ford SSM is #50629. I have been waiting for a Ford service center to fix this issue for 3 months. This issue does not allow for the heater to work properly. Because of that, the defroster and defog doesn't work. This allows for limited or zero visibility through the windshield and side windows in winter conditions that require defrost or defog. I have to had to pull over and scrape ice off my windshield on short trips. Also, this winter has had some of the coldest days on record. Reaching in the -20F range. Having no heat at a time like this could possibly result in frostbite or hypothermia. I use my vehicle as sparingly as possible this winter, but there are times I absolutely need to drive around.

- Helena, MT, USA

I checked oil level on Nov 9 2021. Oil level was clearly past the "Full" mark on dip stick and smelled of un burnt fuel. Took to dealer same day. Got truck back on Nov 12 2021. Dealer says no fuel in oil bit couldn't explain why the oil level had risen past "full" mark. Clearly they lied. I had dealer do an oil change. Will send sample out next time. Checked today, Nov 15 2021. Smells like fuel still. Cause: unknown.

- Midlothian, TX, USA

The Forward-Looking Camera located in the Rear View Mirror Assembly on a 2020 Ford Ranger has failed, and the replacement part is currently unavailable. Per Ford personnel, at least 96 Ford vehicles (as of 10/26/2021) are awaiting the replacement cameras, and Ford Service Personnel at the local Ford Dealership have indicated that "they have replaced a lot of these cameras". When this camera malfunctions, the vehicle LOSES 100% of FIVE (5) of its key Advanced Driver Assistance Systems (ADAS): 1. Adaptive Cruise Control (there is NO cruise control whatsoever without this camera) 2. Forward Collision Warning 3. Automatic Emergency Braking 4. Lane Departure Warning 5. Lane Keeping Assistance This is a CRITICAL SAFETY ISSUE with the vehicle. The ONLY safety features that work are the Blind Spot Detection in the Side Mirrors, and the Front and Rear Parking Sensors -- the latter of which are useless in high-speed highway driving. My camera failed on or about August 21, 2021, and I am still waiting for an update on when the part will be available. The car can be operated without the ADAS system, but its safety is significantly and materially degraded. The replacement of the camera is a simple operation, but the parts are not available, and no one at Ford knows when they will become available. There are two (2) warning alarms which are audible and visible on the dash when the camera fails. Both can be "accepted" via the "OK" button on the steering wheel. Each time the car is started, both alarms activate shortly after the car warms up.

- Fort Myers, FL, USA

I was in the driveway of my home. My family had entered and closed the front passenger door and opened the rear driver door. I opened and then closed the driver front door which caused the rear window with the glass sider to completely shatter. The vehicle had at the time 9,686 miles on it. It had no damage visible prior to this and there were no signs of any vandalism or other activity that would have caused this situation to occur. No vehicle alarm was activated either that would have indicated forced entry. In addition to our personal security system on our property providing no indication of such. This window should not have shattered. The cost to replace this window is $985 plus installation by a glass repair company. I contacted Ford Customer Care and was referred to a dealership service center to get the vehicle inspected, file a claim and then be referred to a glass shop. After contacting a couple of dealerships, was able to clear away glass to safely drive this vehicle to a third dealership to complete this process. Shattered, tempered glass from a rear window is difficult to clear and sharp. I then learned I was denied the claim of coverage under warranty because there are no other complaints regarding glass breakage. I am lodging this complaint with a relevant third party to ensure this is not true and if others have this issue of a defective window, they are not denied a true and substantial claim as I was. I will be attempting to use the coverage the dealership I bought the vehicle from to cover the cost of this repair. I don't believe this is an insurance claim. It is defective equipment from Ford on a new vehicle. It's a statement on how Ford backs the quality of their vehicles. I will be considering my vehicle purchases going forward.

- Coldwater, MI, USA

On several occasions in the last three weeks, I've felt severe shaking--almost as if the truck was heaving at virtually any speed. This has occurred on surface streets and freeways. Over the weekend, it occurred so frequently that my wife and I abandoned an out of town trip for fear the transmission was about to fail completely.

- Tualatin, OR, USA