At one point, the heat/ac would blow air but would not heat or cool. This was about a month and a half ago., There was an electrical burning smell, and at that point the system would not heat or cool. The burning smell has since subsided. I took the truck to Santa Maria Ford to have it looked at and have my oil changed. I was told that it would cost $3500 to repair the issue. I looked the issue up and I found that the 2019 Ford Ranger had been recalled for this exacted issue. I felt that it was just a matter of time before the 2020 Ford Ranger would be recalled for this item. I decided to I should submit this form to be on the safe side.

- Lompoc, CA, USA

There is a known issue with 2019 and some 2020 model year Ford Rangers. The Ford SSM is #50629. I have been waiting for a Ford service center to fix this issue for 3 months. This issue does not allow for the heater to work properly. Because of that, the defroster and defog doesn't work. This allows for limited or zero visibility through the windshield and side windows in winter conditions that require defrost or defog. I have to had to pull over and scrape ice off my windshield on short trips. Also, this winter has had some of the coldest days on record. Reaching in the -20F range. Having no heat at a time like this could possibly result in frostbite or hypothermia. I use my vehicle as sparingly as possible this winter, but there are times I absolutely need to drive around.

- Helena, MT, USA