In June 2008 I started my regular yearly maintenance schedule of my 1998 Ford Taurus wagon. I had my oil change & rotated/balanced my tires. In October 2008 I had two tires replaced (all of my service was done @ a Ford dealership in my city) and a multi-point inspection for my vehicle inspection. The mechanic advised me that my car needed rear shocks, as the outer casing was rotted! left inner tie rod was loose & front brakes were worn. I went in on Oct 23, 2008 and had all of the work done!,$417.45 for front brakes, resurfaced front rotors; replaced front inner tie rod. Then on 11/10/08 I went in to have my vehicle inspected and was advised that it failed, the rocker panels were rotted out! I made an appt for 11/19/08 to find out how much it would cost to fix this & learned that the rocker panels were not available from Ford & that I needed to fabricate new ones! my car, which had 142,555 miles on it, which I thought to be in perfect condition, did not pass inspection because of sub-frame rot! this vehicle has only been serviced by Ford dealerships, who had just pocketed $621.45 of my money to perform work on a car that they refused to inspect! in searching for estimates to repair this damage I learned that all Taurus' rusted in the same place! under the rocker panel covers, right where mine was rotted. I was told by every company to junk my car! I called Ford to express my concerns and was only told "your car is no longer under warranty". I just learned today about recalls on Ford vehicles due to subframe rot! my car is still sitting in my driveway. I have been unable to fix it and have not junked it yet because I am so saddened that it was never fixed by Ford. I have every receipt for all the work performed on my car and would like my car to be included in the updated recalls on Ford vehicles! thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rochester, NH, USA

I bought 4 new tires at sears on 10/31/06.and I had a flat tire so I put air in the tire when I was done I could hear the air leaking out of the valve stem I could see the cracks in the stems and replaced it on 5/18/08 and a month later the same thing I replaced another valve stem on 06/16/08. Now I will have to replace the two front tires valve stems.

- Crest Hill, IL, USA

Complete separation of tread from tire. Tire remained inflated and I was able to pull safely to the side of the road. (tiresize: P205/65R15)

- Tucson, AZ, USA

On 6-28-01 I was on I-75 going North. My tire unraveled on me. My husband and a state trooper put on a spare. My husband had my tires rotated 2 months before. I have had 3 flats and tire replacements on my car. I called Ford motor customer relations. Nick (800-392-3673) told me Ford has nothing to do with general tires. He transferred me to general tires (800-847-3349). Eileen at general took the complaint and gave me a file #38421. I agreed to go to belle tire to have the tire inspected. Eileen called belle tire. I took the tire to belle tire on 7-2-01. Darrell at belle tire (313-271-9400) called general tire. Jill at general told him a file should not have ever been made on my complaint and I should just take the tire back to where I got it. She was very abrupt and rude. I left.

- Troy, MI, USA

When brakes were applied vehicle and steering wheel/column would vibrate moderately to violently. Dealership looked into this defect and replaced front rotors/ tires, and brakes. Please provide any additional information/attachments.

- Florence, MS, USA

Rear brakes worn out and rotors needed turning causing noise, also all tires needed replacement.

- Melbourne, FL, USA