10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 29,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Contact stated while driving she went to make a right turn and the vehicle made a horrid noise. The vehicle did not steer to the right. She drove the vehicle home. Her husband checked the vehicle and found there was no power steering fluid in the vehicle. The contact took the vehicle to a mechanic. They checked the vehicle and determined the rack and pinion steering failed. Repairs will be made at contact's expense.
- Columbus , OH, USA
On March 16, 04, a part to correct the steering on my 2000 Ford Taurus was replaced. In October 05, the same part needed to be replaced. I was told the parts are only under warranty for 12 months. The steering wheel was almost impossible to turn. I have paid to have this part replaced.
- Contoocook, NH, USA
I have had to replace my rack and pinion twice (in 2003 and 2004). I purchased my 2000 Ford Taurus new and have been the only owner. This vehicle has not been in any accident. I am curious if there has been any other complaints or recalls on the rack and pinion for this vehicle.
- Louisville, KY, USA
When I purchasesd this car from peyton cramer Ford last summer I complained about a groaning noise in the steering column. The first diagnosis was a problem with the rack & pinion, which I thought sounded fairly serious. When the parts were replaced the noise was still there and a new diagnosis was made and more steering parts were replaced. I returned the car to the dealer two more times before my "simple" complaint was taken care of. I expressed concern to the service manager about the number of steering problem they found and was assured that the car was completely safe. Three weeks ago as I was driving on a flat, dry stretch of road, the car suddenly made a violent right turn. When I tried to correct it there was no response as the car continued to the right, slamming into a curb causing extensive damage to the right front suspension. I had the car towed to the dealer and they have made the repairs and claim that they have no idea what could have happened. But, again, I was assured that the car was safe. I do not believe this car is safe and wanted to trade it in on a new car. When I explained my situation I was given a very "minimal" deal told that anything further could be taken up with Ford. I have filed a complaint wih Ford (9007826298) and will also file a complaint with the state of California.
- Long Beach, CA, USA
I have had the rack and pinion replaced it has failed again. The front half shafts have been replaced they have failed again. I have paid for many four wheel alignments which won't hold. I've paid for new brakes and many tire and wheel balancning which also haven't helped. Carl gregory Ford doesn't know what is wrong with the front end of my car and refuse to do any other repairs until the engineer drives it. I've had one appointment with the engineer for which he didn't show up. The next appointment is July 29 who knows what run around I will get then. I have had an ongoing problem with the front end of my car for over 7 months and 10000 miles. The car will not hold an alignment, the front end pops, grinds, and cracks, and drives very loose. It does not handle the road well at all. It isn't safe for me, especially for my children not to mention any other vehicle on the road anywhere near me. The dpfe sensor has also been replaced, what is that? please help me to get my car safe to drive again. Thanks.
- Fort Payne, AL, USA
- Harvard, IL, USA