10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 67,087 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Upon entering the vehicle, the consumer heard a cracking sound. The noise got worse upon starting the vehicle and after driving a few feet. The consumer immediately stopped the vehicle, and arranged to have it towed to the dealership, who indicated that the rear coil spring cracked and cut into the rubber of the tire. The tire and coil had to be replaced. The vehicle is currently sitting at the dealership. This failure was similar to the defect described in recall 04V332000 for the front coil spring. The consumer requested reimbursement.
- Orland Park, IL, USA
Vehicle was taken to the dealer for an alignment. The mechanic inspected the vehicle, and determined that the rear coil springs were broken, and needed to be replaced.
- New Richmond, OH, USA
Consumer complained about rear coil springs. The rear coil springs broke and damaged the tire beyond repair. Currently, manufacturer issued a recall for the front coil springs, but not the rear ones.
- Milwaukee, WI, USA
The left rear tire was found flat. The vehicle was towed to a tire repair shop. The mechanic informed the consumer that the rear coil spring broke and punctured the tire. Dealer was not notified.
- Canton, OH, USA
Driver's side front coil spring broke, damaging the shocks and tearing into the tire. Consumer took the vehicle to the dealership for repairs. Consumer's warranty was not honored, and consumer had to pay for the repairs. Consumer contacted the manufacturer, and was told there was nothing they could do. Vehicle was being recalled for the same problem. Consumer consulted the manufacturer about a possible reimbursement. As of today they have been very uncooperative. Also, the rear coil spring broke, and consumer again had to pay out of pocket for repairs.
- Harrisburg, PA, USA
The consumer took the vehicle in for recall number 04V332000. However, the dealer found that the rear has the same exact problem. Ford told the consumer that there was nothing they could do. Please provide any further informatioin.
- Elburn, IL, USA
Vehicle was recalled for front coil spring failure. However, this vehicle was experiencing a problem with the rear coil spring. Consumer was driving at approximately 55 mph when the rear coil spring broke and cut a complete circle in the tire.
- Cohoes, NY, USA
Rear coil spring broke cutting rear tire.
- Cohoes, NY, USA
While the vehicle was parked the consumer noticed that the back of the vehicle was unexpectedly low to the ground. The consumer was able to drive it to the dealer for inspection. The mechanic informed the consumer that the rear coil springs needed to be replaced. Please fill in additional information.
- Akron, OH, USA
The vehicle was taken to the dealer for a routine inspection. The mechanic inspected the vehicle and discovered that the rear coil springs were broken and needed to be replaced.
- New Waterford, OH, USA
The left rear coil spring on my 2000 Ford Taurus broke and punctured the tire. Failure is exactly as described in the recall on the front coil springs.
- Clarkston, MI, USA
Consumer's stated that rear coil spring broke and ruptured rear passenger tire. Consumer received a recall for the front coil spring today.
- Milton, NH, USA
Consumer took the vehicle to the dealership due to a rubbing noise in the rear while driving. Dealership indicated that the rear passenger side coil spring broke and almost punctured the rear passenger's side tire. The tire had a large groove in it. Both rear tires were replaced to make them even. Recall 04V332000 was issued but it was for the front coil springs.
- Racine, WI, USA
While driving 15 mph consumer heard a loud noise coming from the rear. Consumer pulled over. Vehicle was towed for inspection, and mechanic determined that the coil spring broke, and needed to be replaced. The broken coils spring also punctured a new tire.
- Mchenry, IL, USA
Component: Suspension:rear:springs:coil springs rt rear spring broke and punctured tire.
- Jefferson City, MO, USA
The left rear spring on our 2000 Ford Taurus failed. The sharp, jagged end of the broken spring gouged the inner sidewall of the left rear tire, but the tire remained inflated. We donT know when the spring failed or when the tire was damaged. We were unaware of these failures, so we used the car normally driving it at highway speed as well as in town. This is a serious safety problem. The Ford dealer discovered the rear spring failure and the tire damage during a routine annual state safety inspection. When I searched the NHTSA website, I learned that Taurus front spring failures were reported at about 45000 miles but no rear spring failures had been reported. We replaced the front & rear springs. Our car was in the dealerS repair shop for 25 days. Ford Motor Company refused to cover the entire repair cost. Ford didnT provide a loner car. I don't know if Ford has a proactive program to address this serious safety problem. The 2000 Taurus spring failures listed on your website doubled in the last three months. When do you plan to announce the danger of these sudden spring failures" at this point, IM uneasy driving our 2000 Taurus even with the new springs. And, IM really uncomfortable when another 1999 or 2000 Taurus passes us on the highway. Do the 2001, 2002, 2003 & 2004 Taurus cars have this problem too? end you pictures of the gouged tire and broken spring. Where should we send them"
- Owego, NY, USA
- Turtle Creek, PA, USA