10.0
really awful- Crashes / Fires:
- 18 / 1
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 50,077 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Ford Taurus. While driving 15 mph, the contact crashed into the rear of another vehicle. The driver side air bags failed to deploy. A police report was not filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 79,000.
- Corona, CA, USA
I am being told this third party as I was unable to see the accident scene and have not seen a police report. My 19-yr old daughter was exiting a main road slowing to a stop. She was doing approximately 2-3 mph when she was struck from behind by another vehicle traveling at a high rate of speed. The impact knocked her vehicle into the vehicle in front of her knocking that vehicle into the vehicle in front of it. My daughter's airbags did not deploy. She received whiplash from the incident as she was forced backward and frontward. She also hit her head on the steering wheel. Her significant other hit his knee on the passenger side dash. Both were wearing their seatbelts at the time. Her vehicle (titled in my name and purchased by me) sustained major disabling damage resulting in a total loss.
- Tampa, FL, USA
The contact owns a 2002 Ford Taurus. The contact stated that while exiting a residential driveway at approximately 15 mph, another vehicle crashed into the front end of the contact's vehicle. The air bags failed to deploy. The driver sustained injuries to the head and a police report was filed. The vehicle was neither inspected nor diagnosed to determine the cause of the air bag failure. The manufacturer was not notified of the failure. The approximate failure mileage was 127000.
- Ripley, WV, USA
Car was not moving, waiting for a traffic light to turn left in a long line of cars when side airbags unexpectedly deployed followed by the the front driver-side air bag. Luckily I was not injured, though disoriented, deaf and blind for a minute or so from the explosions and smoke in the car the yellow air bag sensor warning light was turning on and off for a year so I am guilty of poor maintenance, but talking to my friends I found out that it is not that uncommon and I think that something needs to be done since next time this explosion can happen to somebody else while driving on a highway.
- Ann Arbor, MI, USA
At 6:30 a.M. on 4/4/2012 I was driving home from work when I fell asleep, crossed the center line, hit a semi head on & my driver side airbag didn't deploy. The 2002 Ford Taurus was a vehicle I purchased new. The passenger side with no one in that seat did deploy.
- Preston, IA, USA
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 10 mph making a left turn another vehicle crashed the front end of the vehicle and the front drivers side air bag failed to deploy. A police report was filed. The vehicle was towed to the contacts home. The vehicle was not repaired. The approximate failure mileage was 83,000.
- Livonia, MI, USA
The contact owns a 2002 Ford Taurus. While driving approximately 45 mph on an icy road, the vehicle skidded and rolled into a ditch. The air bags did not deploy. The contact struck her head, sustained neck and shoulder strains, bruises to her legs and a laceration to the arm. The vehicle was towed and deemed as being destroyed. The approximate failure mileage was 234,000.
- Gresham, NE, USA
My daughter had an accident in a 2002 Ford Taurus SE where she impacted a concrete barrier head on and hard enough to total the vehicle which was owned and insured by me. The worse of the impact was on the drivers side front end. Only the passenger airbag deployed with no one seated there, but her drivers side airbag did not deploy at all. This resulted in a concussion and facial lacerations and bruising when her face hit the steering wheel. The seat belt restraining system failed to act properly to protect her from this injury. I have contacted Ford, but they don't care and they advised me that this is how it is designed to work. So it's acceptable to Ford that their restraining system allows injuries? I hope that she does not suffer from brain trauma and I hope that the wound heals with minimal scaring. This is unbelievable. If there is a class action suit involved, I would like to participate.
- Natrona Heights, PA, USA
Belted female occupant felt her vehicle pull to the right. As a result she struck a light pole head on. Airbags did not deploy. Serious injuries.
- Arvada, CO, USA
The contact owns a 2002 Ford Taurus. While driving 20 mph, the contact crashed into another vehicle. The contact's vehicle instantly caught fire and was destroyed. The air bags failed to deploy. His head slammed into the steering wheel and caused serious head injuries. The dealer and manufacturer have not been notified. The cause of the fire has not been determined. The VIN was unknown. There is no current mileage because the vehicle was destroyed. The failure mileage was 57,000.
- Erie, PA, USA
Air bag error code at 46,000 miles.
- Ashland, OR, USA
Caller had an accident and without warning the air bags did not deploy. Dealer has not been contacted yet. Manufacturer has not been contacted yet. No major injuries due to air bags not deploying. A report was filed with the police on the wreck.
- Saugus, MA, USA
While driving consumetr hit a bump on the highwayand both driver's side and passenger side air bags deployed inadvertently. Driver was not injured. Consumer had the vehicle towed to the dealer for inspection.
- Rochester, NY, USA
I was traveling East at approximately 35 mph and still accelerating to the posted speed of 45. Another car that was traveling West on the opposite side of the same road was struck and came onto my side of the road in front of me. I struck that car, and the airbags did not deploy.
- Farmington Hills, MI, USA
While driving 65 mph and making a right turn consumer lost control of vehicle and hit a concrete barrier. Both air bags did not deploy. Vehicle towed to the dealer for analysis, and mechanic was not able to resolve the problem.
- Fayetteville, NC, USA
While driving 60 mph driver applied the brakes and vehicle skidded uncontrollably. This caused the vehicle to flip over and hit a concrete barrier. Both air bags did not deploy. Vehicle was totaled.
- Pangburn, AR, USA
When traveling between 50 to 60 mph, another driver made a U-turn directly in front of the consumers vehicle. The consumer had no choice but to hit the other vehicle. Upon impact, the driver's side airbag deployed, but the passenger's side air bag did not deploy. The point of impact was on the front passenger side. The mechanic stated that the air bag problem was due to the faulty seat belt.
- Dover, TN, USA
Driving on high way 20 in Cherokee county ga a car ran a red light hitting me head on going approximately 30 mph myself going 45-50 mph luckily I did not suffer major bodily injury (whiplash and lots of bruises). My question is should airbags have deployed? and seat belt did not lock causing me to make contact with the dash and steering wheel. I was driving a 2002 Ford Taurus ls.
- Canton, GA, USA
Consumer was involved in a three car accident, and was hit from the rear. Upon impact, driver's side air bag did not deploy. However, passenger's side air bag came out. Vehicle was traveling about 60 mph.
- Goodyear, AZ, USA
- Tempe, AZ, USA