The contact owns a 2002 Ford Taurus. The contact stated that while driving between 10-15 mph the front coil spring fractured and punctured the front drivers side tire. The tire and spring combination also fractured the stabilizer bar link and punctured the axle boot. The contact did not take the vehicle to a dealer but made the necessary repairs himself. The manufacturer was contacted but would provide any assistance. The failure mileage was 140,000.

- Duncansville, PA, USA

The contact owns a 2002 Ford Taurus. The contact stated that when he attempted to drive in reverse, he noticed that the front left wheel was dragging and the tire was flat. He removed the tire and observed that the front coil spring was fractured and punctured the tire. The coil spring and stabilizer were replaced by the contact. The manufacturer stated that because there were no recalls on his vehicle, they could not offer any assistance. The current mileage was approximately 83,500 and the approximate failure mileage was 83,440.

- Beaverdam, OH, USA

The contact owns a 2002 Ford Taurus. While driving in reverse at an unknown speed, the contact felt a bump and heard a popping noise when she turned the steering wheel. She discovered that the front driver side tire was flat. She replaced the tire with the spare and went to the tire store. She was informed that the spring strut failed. The vehicle was taken to an auto garage and the spring strut and stabilizer bar were replaced at the cost of $300. The manufacturer added the contact's name to the recall waiting list, but they would be unable to assist. The recall number was unknown. The failure mileage was 44,483.

- Lake Ariel , PA, USA

1. drove car approximately 35 miles. Parked the car for several hours. Upon returning to the vehicle, the front drivers side wheel well was touching the tire making the vehicle immovable. The vehicle was transported to the dealership for problem determination and repair. 2. the dealer determined there were 2 broken coil springs (drivers side front and rear), a failed strut (drivers side), a broken sway bar link, and a missing axle boot clamp. 3. 1 strut replaced, 2 front springs replaced, 2 rear springs replaced, sway bar link replaced, axel boot clamp installed, front end aligned.

- Lancaster, KY, USA

2002 Ford Taurus left front coil snapped, wrapped around the strut assembly, broke the sway bar link and punctured the left front tire getting embedded in the tire so as to make the wheel immovable. Fortunately the car was stopped at the time, however, a moment later and I'm certain someone (my husband) would have been seriously injured or perhaps several people might have been injured or even killed. He couldn't free the tire from the coil and had to call for a tow. It couldn't be towed; so they sent for a flat bed to Transport it to the repair shop. I went to the Ford dealership with the busted parts after we had everything replace both right and left coils and strut assemblies and sway bar links and left front tire. I was told by the dealership that there was a similar problem with the 1999, 2000, and 2001 ; that there had been a recall. I was told that they put a protective shield on the vehicles which prevented the coil from puncturing the tire. However, the recall did not extend to the 2002 Taurus. Perhaps Ford motors should rethink this matter and consider putting a shield on the 2002's also. Don't wait for someone to be injured or killed before taking steps to correct this problem. I retained the old parts, I have taken pictures of them and will be sending the coil and sway bar link to Ford motors. I will keep the struts and tire in the event they would like to inspect them. However they are heavy and bulky and will be rather difficult to send, but I will send them upon Ford's request.

- West Milford, NJ, USA

I entered the vehicle (2002 Ford Taurus), turned the ignition, put it into reverse, moved back approximately 6 inches, and heard a loud popping sound. I realized the front driver side tire had blown out. After calling a tow truck to take the tire off (lug nuts were screwed on much too tight to be taken off by hand), he immediately determined the cause of the flat tire as he removed part of the broken coil spring by hand. It was towed to the local Ford dealership where the estimated cost to repair the damaged spring and stabilizer link was $335.

- Rochester, NY, USA

My wife started to back out of the driveway in the 2002 Ford Taurus and heard a bang followed by hissing. She saw the flat tire and called her brother to come help since I was out of town, and after he jacked the car up they saw the spring had broken and punctured the driver's side front tire. The spring was sticking far enough out that we could not put a new tire on, so we put the doughnut spare tire on and called a tow truck. The car was towed to a Ford dealer, where they replaced the two front springs, two front stabilizer links, and a new tire. Total cost was $843.83.

- Uniontown, OH, USA