10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,549 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact stated the heater blower motor stopped working. The motor and resistor short out due to rainwater that entered the heater assembly through the venting along the hood of the vehicle. Also, the rain water leaked onto the floorboard. He has replaced the heater blower motor twice at his own expense.
- Clarksburg, WV, USA
We purchased a 2002 Ford Taurus ses new in 2002. The blower motor for heating and air conditioning recently quit working. I took it to the dealership for repair. I was advised that water had shorted out the blower motor causing it to burn up and they had to replace the blower motor, blower resistor and installed a "rainhat extension kit". I was advised that the kit was developed by Ford to address the problem of water entering the blower motor and shorting it out. I was billed $374.37 to repair what is obviously a manufacter's defect. I feel that Ford should have repaired this defect under an extended warrenty as it is obviously a design defect. The car has been garaged when not it use since it was new. It presently has about 49,500 miles on it.
- Wadsworth, OH, USA
Just purchased the car and have(water in the blower case or on the passenger side floor, an inoperative climate control blower motor, a motor that operates on high speed only), have not had car repaired yet but did call Ford for complaint.
- Lebanon Junction, KY, USA
I drive a 2002 Ford Taurus wagon, purchased new from the dealer, the warranty is now up. I was driving my car(Canadian winter) and turned on my heater. I smelled something burning, and then smoke started coming out from under the dash. I turned the heater off and it went away. I took it to the dealer and they told me that it was a problem where water leaked into the heater motor and froze burning out the motor. Now this is going to cost about $400 to fix. It apparently was a problem with Taurus built from 2001 - 2003. There should have been a defect recorded on this and a recall done.
- New Maryland, 00, USA
While driving in inclement weather the blower motor failed work and the windshield became foggy. This caused poor visibility for the driver. Consumer heard a loud knock noise coming from the front. Consumer took vehicle to the dealer, and mechanic determined that defroster/defogger motor, and the passenger side lower ball joints needed to be replaced.
- North Mankato, MN, USA
The blower motor on my 2002 Ford Taurus works intermittently. The Ford dealer claims there is nothing wrong since the blower worked when the car was in the shop. When it happend again the dealer told me that there was a bad "motor. Resistor" and replaced it. Now after the car was sitting for 3 days in the drive way the blower motor quit again. The dealer tells me there is nothing they can do unless it happens when the car is in the shop and they can duplicate the problem. Without the blower neither the A/C nor the heater will work and depending on the weather the windows will fog up creating and unsafe driving condition.
- Piscataway, NJ, USA
- Bensalem, PA, USA