10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 43,549 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Ford Taurus. After a hard rain, water accumulates on the passenger side floorboard of the vehicle. In addition, the heater blower and air conditioner blower only operate on the high setting. The vehicle has not been inspected by the dealer. The contact blogged and discovered the issues with her vehicle. The VIN was unknown. The failure mileage was 89,000.
- Carrollton, TX, USA
2002 Taurus, blower worked intermittently for the past couple of weeks, and only work on high speed. Mileage:56,000.
- Pittsburgh, PA, USA
Heater fan not working causing loss of defrost in winter almost resulting in collision.
- Berlin Center, OH, USA
Water is leaking into the heater housing and on to the passenger floor board through the seam in the housing. We have been quoted a repair price from the Ford service center of $500 plus to correct the problem. We know there is a tsb#031506 -NHTSA id#10011149 issued 8/9/04. On this problem related to recall #03V087000. Also reference complaint # 10184014. Why is this not a recall to repair this issue"?" if you look at all the complaints here and on line there are hundreds of Ford with this issue and if is costly to fix.
- Vancouver, WA, USA
Blower motor failed due to water pooling on electrical components during rain events. Rain hat in 2002 Ford Taurus is defective, as described in Ford service bulletin: Bulletin #: 031506 sequence #: 10011149 date: 08/09/2004 Ford is aware of this problem. Part is due to be replaced later this week.
- Mcalisterville, PA, USA
When I purchased the car, the low setting on the blower motor didn't work. I had the resistor replaced, and the motor worked for a while. Then I noticed water on the passenger side floorboard. Water was entering the passenger side, behind the dashboard, through a leak near the air intake of the blower motor. The water has rusted the blower motor, causing it to blow the motor resistors and short out the motor. It has also caused water damage on the passenger side floor. I had to take the vehicle to the dealer to have the leak sealed and the blower motor replaced. I am currently waiting for the work to be done, so I don't have an idea of what it will cost yet. I will request that they return the old blower motor to me.
- Erie, PA, USA
The contact owns a 2002 Ford Taurus. In 2005, the contact was informed that water leaked into the cowl panel, rested in the blower motor, and caused a shortage in the blower motor. The dealer paid a small percentage to have the vehicle repaired, although it was out of warranty. However, the failure recurred. The contact vacuumed the water from the floorboard. The purchase date was unknown. The current mileage was 83,000 and failure mileage was 52,000.
- Louisville, KY, USA
The contact owns a 2002 Ford Taurus. On November 26, 2007, the heater blower motor failed. On November 27, 2007 the local mechanic stated that there was ice in the air box and it was corroded and covered with mold. A technical service bulletin stated that water was entering into the air box and contained mold. The contact noticed an odor in the passenger compartment when the heater blower was working normally. The local mechanic replaced the rain cap near the blower motor, weather stripping, and air filter due to the rust, mold, and ice. The failure occurred when the vehicle was under warranty; however, the dealer never replaced or repaired anything. The vehicle was garage kept and not driven on a daily basis. The contact is aware of the safety risk involved with the mold in the vehicle. The failure and current mileages were 41,681.
- Sterling Heights , MI, USA
Heater/ac either didn't blow or only blew on high. When it doesn't blow the windows fog and the baby is very cold. Reference recall 03V087000 and complaint 10184014.
- Fenton, MO, USA
Blower motor went out due to water coming in from under hood on 2002 Ford Taurus. Cost $500 to repair and was no fault of mine.
- Federal Way, WA, USA
Ford heater automobile: Ford Taurus, 2002, mileage: 54,700 subject: Design defect, heater motor installation background: Air intake for the heater and air conditioning system is located between the hood and the front windshield. Rain flows into this area and passes into the heater ducting. Some of this water flows into the plastic housing for the blower motor causing early failure. Potential hazard: Early failure of the motor may result in the inability of the vehicle heating system to remove condensation from the interior of the windshield. In addition, the failure of the heating system during cold weather would not melt snow and ice that may accumulate on the windshield. Problem: The blower motor is located under the right hand dashboard housed in a molded plastic assembly. This location is one of the lowest points in the heating system therefore water accumulates in the motor housing plastic assembly submerging the rear one-third of the motor in water. This results in early failure of the motor due to water contamination, as there is not a provision to drain water from the plastic housing. Comments: This is a known engineering defect as Ford sealed the housing with a rubberized compound to prevent water from the heating system flowing onto the floor. Corrective action: Mandate Ford Motor Company to recall the 2002 Ford Taurus and other years and models with a similar system to install a drain in the heater motor plastic housing in order to drain the water from the assembly. I have retained the failed blower motor and plastic assembly for your review, if required, in order to observe the results of this defective design. Note: I could not delete an error in equipment on the next window as this heater motor was installed as original equipment on the Ford. Please disregard the equipment window. Updated 01/07/08.
- Anchorage, AK, USA
The contact owns a 2002 Ford Taurus. The contact stated that he experiences a lot of wind noise, water leakage, squeaks, and rattles coming from the vehicle's windshield. The contact stated that snow may have entered into the floor blower, motor, and resister and that speed was not a factor. The contact has performed the repair to his windshield. The current mileage is 50,457 and failure mileage was 47,053.
- Omaha, NE, USA
Recurring problem with 2002 Ford Taurus leaking water through cabin air intake. Results in puddles on passenger-side floorboard and ruined blower motor. Needed to replace blower motor and spray for mold in the carpet.
- Butler, NJ, USA
10149646. How many more complaints need to be tallied in order for Ford to be addressed about the windshield leakage causing the blower motor failures? I see that there are over 20 complaints. Ford needs to be ask to extend its VIN list to include other cars. This is a safety issue. Water leakage into a car is a problem. Bad installation of a windshield is a safety problem. Water damaged blower motors that will not run other systems is a safety problem. People's floorboards that collect and 1" of so of water is a safety problem. This is not normal wear and tear.
- Plainfield, IL, USA
Blower motor for defrost and heating system failed after water leaked into housing. Requested dealers assistance to correct problem, dealer stated there was no known problem, service bulletins or recalls. Replaced by consumer, water continued to leak into interior on passengers side floor. Consumer found service bulletin (Ford Motor Company tsb 04-15-3) to correct problem.
- Maple Grove, MN, USA
During the winter the blower makes a weird sound like its struggling but its not. I have read so many complaints that have had problems with the blower and water coming in onto the passenger side floorboard. During a hard rain I also had water come into the cabin of the car and it soaked the passenger side floorboard.
- Sagamore Hills , OH, USA
Component: Electrical system details: Heater blower resistor blew from water injection from cowl from windshield. Mechanic stated that cowl was problem. Permitted water to get into blower resistor. Blower resistor was irreparable. Replacement of cowl and blower resistor costs $325. Cause: Defective cowl. Result: Replacement of both cowl and blower motor. $325.
- Plainfield, IL, USA
Blower of heat and defroster on my 2002 Ford Taurus ses failed. Due to failure, was unable to have windshield defrosted until problem was fixed for over $300. Motor failed due to defective drainage around windshield which caused water to get in blower motor and destroy it.
- Patchogue, NY, USA
The blower for the heating and air conditioning stopped working. I removed and replaced the blower motor. The blower motor had shorted out due to water leakage. There was still some water in the motor housing and the metal was rusted, evidence of water penetration for some time. The car is kept in a garage and only has 42,000 miles. I have kept the old part.
- Alexandria, KY, USA
- Hanover, NH, USA