10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 111,583 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I own a 2004 Ford Taurus sel station wagon. The passenger floor has rusted through. It appears that the over time water has leaked in through a fitting where climate control pipes enter through the firewall. The suspension mount on the passenger also has a lot of rust and will probably fail in the next year or so. This suspension mount in the same area where the water had been sitting due to the firewall leakage. I looked for any recalls for 2004 and could not find any. I did see a similar recall for older Taurus' for this same issue. This car only has 40,000 miles and has always been kept in a gargage, scheduled maintenance has been performed. Not abused in any way. Since this is and will become a safety issue, I wanted to get your opinion. This is clearly a design defect, especially since old Taurus' are having the same problem on the same body/chassis. We are the second owner of this car, the first owners were my parents so we know the vehicle history. What are my options to get this problem fixed by Ford? I have photos of the problems.
- Grosse Pointe Woods, MI, USA
I own a 2004 Ford Taurus. The left rear tire went flat while parked. While changing the left rear tire, I noticed that the coil spring bottom plate had fractured and let the spring hit the tire. The sharp point of the spring end punctured the tire, causing it to go flat. I saw that an identical complaint was entered into this web site just a couple of weeks ago. This vehicle model may have a time-based stress failure in this component, since the mileage in the other complaint was considerably lower.
- Rochester, MN, USA
The contact owns a 2004 Ford Taurus. The contact stated that he changed the front driver's side tire because it was flat and he noticed that the coil spring was fractured, which caused the tire to become flat. The vehicle was not diagnosed. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 100,000.
- Webberville, MI, USA
Slowly going over a small speed bump and I heard a loud bang. The driver side rear spring had broken.
- Chelmsford, MA, USA
The contact owns a 2004 Ford Taurus. The contact stated while driving 55 mph, there was a loud popping sound in the front end of the vehicle. The contact was able to pull over but did not notice anything wrong. The vehicle was taken to a private mechanic who stated there was a broken coil spring on the right side. The contact also stated that just recently the left coil spring broke. The vehicle was not repaired. The failure mileage was 139,000 and the current mileage was 139,338.
- Kingston , NV, USA
- Piedmont, SC, USA