10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,940 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Oct 252022

Taurus

  • 69,000 miles
The contact owns a 2011 Ford Taurus. The contact stated that on three separate occasions, the vehicle had independently surged forward without warning. In all three incidents, the contact either hit another vehicle or an object due to the failure. The contact also stated that the vehicle would accelerate upon the depression of the brake pedal. The contact stated that all three accidents were minor; the air bags did not deploy and there were no injuries. A police report was filed when the contact hit another vehicle. The vehicle had yet to be serviced or diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 69,000. The VIN was not available.

- Union, NJ, USA

problem #13

Jan 012018

Taurus

  • 57,000 miles
Propane smell while driving, sluggish acceleration. 'puking' from the vent port. Car has had these issues since about 57K miles when I first noticed it. The 'lifetime' fluid inside of the ptu has turned into a black sludge and is unable to be siphoned out of the vehicle using a transfer pump. Noticeable when accelerating if you gradually apply the pedal as opposed to mashing it down.

- Springfield, MA, USA

problem #12

Nov 072017

Taurus

  • 104,000 miles
The contact owns a 2011 Ford Taurus. While driving various speeds and stopping, there was an abnormal odor coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power train control unit needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.

- Roosevelt, MN, USA

problem #11

Apr 102017

Taurus

  • 82,500 miles
My Ford Taurus has AWD. Today, I was informed that the power transfer unit (ptu) is leaking badly and must be replaced. The total cost estimate is $1700 including parts and labor. According to the dealer and confirmed by owner comments on the web, the ptu may need to be replaced after 80000 miles. If it is not repaired the unit will fail and the car will lockup and have to be towed to a mechanic for repair. The ptu is only used on vehicles with AWD. My Taurus has 82500 miles on it. Needless to say, this is a defect. I purchased the car with the expectation that I should not expect a large repair bill for a broken part after 80K miles. Maintenance is one thing. A leaking power transfer case is quite another. If this is a known defect, Ford should be required to pay for repairs and take steps to redesign the ptu so that it doesn't fail after 6 years of use.

- Phoenixville, PA, USA

problem #10

Apr 042016

Taurus

  • 132,000 miles
Computer controls glitched out at 132,000 miles ac went from 60 degrees to 90 degrees. Cant use the defogger in front windshield or the rear. Cant turn heat off it is a 90 degrees to. I am a heart and kidney and chemo patient! radio controls will not work collectors cd will not eject. Computer controls will not reset tele phone car system never worked

- Jacksonville, FL, USA

problem #9

Aug 022015

Taurus

  • 45,500 miles
The contact owns a 2011 Ford Taurus. While stopped on an incline, the accelerator pedal was depressed but the vehicle did not accelerate. The traction warning indicator illuminated. The contact stated that the vehicle was shifted into reverse and a loud noise came from the front of the vehicle. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,500.

- North Haven , CT, USA

problem #8

Jun 202014

Taurus

  • 47,000 miles
The contact owns a 2011 Ford Taurus. The contact stated that after turning off and exiting the vehicle, it rolled away and came to a stop on its own. The contact noticed that the vehicle had erroneously shifted into reverse. The dealer stated that the vehicle performed as designed. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 47,000.

- Pittsburgh, PA, USA

problem #7

Jul 012011

Taurus 6-cyl

  • miles
2011 Ford Taurus. Consumer writes in regards to transmission issues. The consumer stated the vehicle has been to the dealer 15 times, for the same transmission slipping and harsh shifting issue.

- Eureka, MO, USA

problem #6

Aug 122011

Taurus 6-cyl

  • 11,663 miles
I purchased a new 2011 Taurus sel a couple of years ago. One day while driving into a parking lot, the car accelerated full speed on its own head on into a wall and was severely damaged ($11,000+ in damages - the driver airbag deployed but I was not injured). The insurance company did not total the car and it was repaired. The cause for the unintended acceleration was never determined. This past weekend my brother was driving the car and almost got involved in a similar incident. He was stopped at a red light in the Taurus. He felt a strange rumbling that felt like it was coming from underneath him. He wasn't even sure it was the car so he took his foot off the brake slightly to see if the rumbling would stop. As soon as he took his foot off the brake, the RPM gauge shot up to 7,000 and the car took off. He slammed his foot back down on the brake and the car stopped but the RPM gauge was still at 7,000 and the engine was racing. While the engine was racing (with normal pressure applied to the brake the car did not move even though the engine was racing) he took a glance down at the gas pedal and nothing was pressing down on the gas pedal...no feet, no trapped floor mats. He shifted to park, the engine calmed down and it was like nothing ever happened. It drove normally again. The car is going back to a Ford dealer for inspection but there is clearly a potentially fatal manufacturer defect in this vehicle.

- Howard Beach, NY, USA

problem #5

Jun 012012

Taurus

  • 19,000 miles
The contact owns a 2011 Ford Taurus. The contact stated that the vehicle would shift hard when shifting gears. In addition, the vehicle would shake violently when engaging in gear and accelerating over 65 mph. The vehicle was taken to the dealer for diagnosis however, they were unable to diagnose the failure and advised the contact that the vehicle was responding to her specific driving habits. The vehicle was not repaired. The manufacturer was contacted and sent an engineer to further inspect the failure. The failure mileage was approximately 19,000. The current mileage was approximately 24,700.

- Crest View, FL, USA

problem #4

Sep 102009

Taurus 6-cyl

  • miles
The transmission will jump into the next gear with a shudder at about 35mph.

- South Portland, ME, USA

problem #3

Dec 012010

Taurus 6-cyl

  • miles
Try to stop vehicle at a stop sign, but it continues to go with motor revving. Have to put car in neutral to keep it from going through the stop sign. Ford refuses to believe me, because it doesn't show up on their code reader. This happens randomly, and a mechanic must witness it for them to acknowledge that it happens. I do not have my foot on the brake and gas at the same time, and a floor mat is not on the accelerator.

- Perryopolis, PA, USA

problem #2

Sep 012011

Taurus 6-cyl

  • 18,000 miles
Transmission slips out of gear while driving and sometimes while stopped. Rear backup camera comes on while driving forward at highway speeds. Ford has issued tsb but my dealer was unaware of it and did not repair until I took them a copy of the tsb 10-21-2. very dangerous especially when pulling out into traffic. Somebody is going to get hurt. I found info on tsb through owner message boards so it's not an isolated problem.

- Cedarville, OH, USA

problem #1

Jun 042011

Taurus

  • 1,500 miles
I have 2 problems with acceleration. One is from a stop. The car doesn't accelerate for a second or two when stepping on gas. This has happened a couple times. Second problem happened at highway speed. This problem has happened only once so far. Was merging on to highway so I accelerated, then let quickly let off the gas to check traffic in another lane to pass a car, then accelerated again to pass car. Due to the amount of traffic merging in and out, it happened very quickly. Once out in the passing lane in rush hour traffic on this busy interstate highway, car would not accelerate for a couple seconds. Tried pushing on the gas pedal a couple times with no response. Car eventually accelerated. Felt like transmission failure. I feel both incidents are a safety concern. When the car doesn't accelerate when you expect it to, you are at risk if traffic around you can't stop in time. Took car to dealer but was told no problem was found and the lag felt from computer delay is normal.

- Albany, NY, USA