9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Ford Taurus. The contact stated that the vehicle was taken to the dealer to be serviced under NHTSA campaign number: 15V040000 (structure). The dealer stated that the part was not available and refused to release the vehicle to the contact. The contact was informed that once the recall repair was performed, the vehicle was to be released. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the delay. The contact had not experienced a failure. The VIN was not available.
- East Bridgewater, MA, USA
After about 6,000 miles we began to notice that the right hand side blis sensor and signal light indicating a vehicle is in the blind spot when no vehicle or other object are within the area. Often the light will remain on for several minutes. Additionally, occasionally started to give false warnings when no cross traffic was in the area. Now vehicles can be as close as five feet before the cross traffic alert will signal traffic. Upon original purchase the cta worked as described. Online official Ford documentation cites the blis will work only for vehicles and not people, infrastructure, bicycles, etc. Cross traffic alert will pick up vehicles approaching from 65 feet away but not when approaching vehicles are moving faster than 15 mph. www.youtube.com/watch?V=wiwhcl1vs4S and media.Ford.com/images/10031/blis.pdf we've take the Taurus to the purchase dealer who keeps saying the system is working as seen by a tech walking behind the car effectively only testing the reverse sensor system but they will not test for cross traffic or blind spot situations and they keep saying that cannot fix something they cannot see as broken.
- Dayton, OH, USA
- Orrville, OH, USA