On 8/1/15, my son, my father, and I were heading back from vacation. My father was driving when he went to accelerate; we heard a "pop" from the engine. My son stated that he smelt smoke. My father and I hadn't at that time. Not even a minute later, the dashboard flashed a "service soon" and to check manual. Before I could thumb thru the manual, my father stated that we had lost power. He was coasting over to the side of the road when we both smelled smoke. Shortly after that, we saw smoke and fire from the driver's side hood. Before he had the car stopped, smoke and flames were rolling out. We were able to get everything out of the vehicle but the car was a total loss. I contacted the dealership along with Ford Motor Company regarding this issue. My car had less than 33K miles. It was still under factory warranty; heck I even bought the Extended Warranty. The dealership and Ford Motor Company aren't taking responsibility at this time. If anyone has had this happen to them, please contact me! Not sure what to do at this point. I've contact my car insurance company but I feel they shouldn't be the one who takes care of this.
click to see larger images
On 8/1/15, my son, my father, and I were heading back from vacation. My father was driving when he went to accelerate; we heard a "pop" from the engine. My son stated that he smelt smoke. My father and I hadn't at that time. Not even a minute later, the dashboard flashed a "service soon" and to check manual. Before I could thumb thru the manual, my father stated that we had lost power. He was coasting over to the side of the road when we both smelled smoke. Shortly after that, we saw smoke and fire from the driver's side hood. Before he had the car stopped, smoke and flames were rolling out. We were able to get everything out of the vehicle but the car was a total loss. I contacted the dealership along with Ford Motor Company regarding this issue. My car had less than 33K miles. It was still under factory warranty; heck I even bought the Extended Warranty. The dealership and Ford Motor Company aren't taking responsibility at this time. If anyone has had this happen to them, please contact me! Not sure what to do at this point. I've contact my car insurance company but I feel they shouldn't be the one who takes care of this.
- Dana P., North Pekin, IL, US