The contact owns a 2013 Ford Taurus. While driving at low speeds, the steering wheel became difficult to maneuver and felt as if it had seized. The vehicle was taken to the dealer, where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,203.

- Portage, PA, USA

While driving down the street the steering wheel on the car locked up and wouldn't turn. The car gave a "service power steering" and " steering assist default" at the time of the wheel locking up. This is very dangerous because the car just stops where you are. It won't take gas or anything. This is the second time that it has happened in this car. I took the car to a Ford dealer and was told that the problem was a weak battery. I do not think this is the problem. I have noticed other Ford vehicles of the same year with this problem. I think this is a major problem and needs to be corrected before someone is hurt or killed by this problem.

- Clinton, TN, USA

While driving the car around a curve the steering wheel locked up. The "service power steering" message came up. As well as the " steering assist default". when this happened I was traveling at approximately 45 mph. I couldn't move the steering wheel at all. I slid off the side of the road into the ditch. It was like the wheel had completely locked up. Just so happen there were no cars close behind on I would have been hit.

- Clinton, TN, USA

Entering street from parking area, power steering assist failed. Warning on dash stated electronic steering failed. With difficulty, steered car to side of road. Turned car off. When car restarted, failure self corrected. Appears to be failure of computer control of electronic steering assist.

- Broadview Heights, OH, USA