The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact stated that after several attempts, the vehicle failed to start. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shut off. The contact stated that the failure had occurred in 2020. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump and failed modulator. The vehicle was repaired. The failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with a failed fuel pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,916.

- Elsmere, KY, USA

The contact owns a 2015 Ford Taurus. The contact stated while her husband was driving 40 MPH, the vehicle stalled without warning. The contact's husband had to physically push the vehicle to the side of the roadway. The vehicle was towed to an independent mechanic. The independent mechanic initially diagnosed the vehicle with a defective fuel pump. The fuel pump was replaced however, the failure recurred twice after the replacement. On the third failure, the modulator was replaced due to the modulator over heating the fuel pump. Upon investigation, the mechanic informed the contact of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The vehicle was repaired. The failure mileage was approximately 100,000.

- Luling, TX, USA

The contact owns a 2015 Ford Taurus. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The contact pulled off to the side of the roadway and restarted the vehicle to resume normal driving. Additionally, the contact also stated that the vehicle failed on several occasions to start-up after multiple attempts. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered that the vehicle had a defective fuel pump which the contact had replaced. However recently, while driving 44 mph the failure returned and the vehicle stalled without warning. The manufacturer was notified of the failure and informed him that the VIN was not included in NHTSA campaign number: 16V621000 (fuel system, gasoline). No further assistance was provided. The vehicle was not yet repaired. The failure mileage was 73,436.

- St. Augustine, FL, USA

The contact owns a 2015 Ford Taurus. While driving 5 mph and making a turn, the vehicle stalled and the oil change message was displayed. The vehicle was towed to an independent lot and the tow truck driver stated that the fuel pump was inoperable. The contact called academy Ford (13401 baltimore ave, laurel, md 20707, (800) 658-7794) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was 80,000.

- Laurel, MD, USA

Driving my Ford 2015 Taurus sel trim package out of the driveway onto the road and it dies will not start the engine I have is a 3.5 liter V6 flex fuel, had a bad fuel pump control module check with Ford Motor Company and they have a recall on Taurus but not my model but the same part issue, the recall number is 16S31, the engine will stop at any time does not matter if you are in stationary or in motion this is very dangers.

- Petersburg, MI, USA