10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 88,261 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have been complaining since 2016 to ted britt Ford and to Ford about the transmission and the jerking, popping, slipping, especially while turning, and they told us that they could not duplicate the problem. This is not the first time we complained. At one point the service tech told us that slipping, jerking, and popping from the transmission was normal for the Taurus X. on 10/20/2017, we broke down on a very busy road. We were driving the car when all of a sudden the car started to buckle and choke. Then we had smoke billowing from the rear of the vehicle. We turned off the engine and turned on the flashers. We found out that the antifreeze reservoir was empty. Something is clearly wrong with this vehicle and Ford does not want to correct it. We were forced to buy this car because we believe that ted britt sabotaged our 2003 Ford Windstar LX. Ted britt sabotaged our Windstar through disconnecting the vacuum line that fed the heating and ac. We went for three years freezing in the winter and boiling hot in the summer. They did not want to reconnect that line for our heat and ac. They disassembled a lot of our Windstar and threw everything in the back of our van onto the cloth seats. Dashboard, cowl, grill, hood was off the van, tires, brake lines, engine parts, and other parts were thrown onto our cloth back seats. They made our tan seats black with the road grime and grease. Then they decided to ask us if we wanted our van back. That was very rude. We had just cleaned those seats. Now we are having problems with the 2008 Ford Taurus X. we had to call the police and our auto insurance to help us out. We filed an insurance claim to get the vehicle towed and we had to take a taxi to work.
- Reston, VA, USA
The Ford Taurus X has 57,945 miles on it. Two times while driving the vehicle on the interstate highway the dash showed all zeros and the car lost power. The check engine light came on. The car exhibited slow acceleration and unusual shifting. I took it and had the obd code read. The code indicated that it was a speed sensor in the transmission (P720). The code was reset and the car is currently being driven. It happened twice within a two-week period. I own two 2008 Ford Taurus and it happened on the same day to both of them. I will be filing incident information on the other vehicle too.
- Zionsville, IN, USA
The contact owns a 2008 Ford Taurus X. the contact stated that while driving at 55 mph, the check engine warning light illuminated as the vehicle lost power. The vehicle was taken to an independent mechanic, who diagnosed that the ignition coils on cylinders 3 and 5 had melted and needed to be replaced. The vehicle was repaired. However, the failure recurred and the vehicle was taken to another independent mechanic, who diagnosed that the ignition coils on cylinders 3 and 5 had melted yet again and needed to be replaced. The vehicle was repaired. However, the failure persisted and the vehicle was taken to a dealer but had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 166,000.
- Kings Court, TN, USA
I was taking my son to physical therapy for a stroke he had. The car just shut off. I had to find a place pull over and coast to a stop. After sitting for a few minutes, I started the car and we went on without further incident. However, over the past year and a half, it has shut off on me in the middle of traffic several times. No one could find the answer until recently. We replaced a censor in the transmission and hope that fixes it. I could have been seriously hurt or killed on the occasions that the car shut off in traffic. We recently learned that Ford knew about the problem. Our transmission date is September 2007, which is in the time frame Ford says they knew the problem existed. I think Ford should be made to pay for the parts and labor it caused us.
- Lawrenceville, GA, USA
The contact owns a 2008 Ford Taurus X. the contact stated that while driving approximately 40 mph, the vehicle failed to accelerate then stalled. The vehicle was towed to an independent mechanic who stated that the computer, six coils, and the spark plugs would have to be replaced. The manufacturer was made aware of the failure. The vehicle was being repaired. The approximate failure mileage was 56,620.
- Islip, NY, USA
- Fort Wayne, IN, USA