10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 9 / 9
- Average Mileage:
- 45,592 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Ford Transit. The contact stated that the running boards on the vehicle were too narrow. The contact fell off the running board, but was uninjured. The dealer (holmes tuttle Ford Lincoln, 660 w auto mall dr., tucson, AZ 85705, (866) 930-6255) stated that no failures were found with the running boards and offered no assistance. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was not available.
- Tucson, AZ, USA
Water leak between passenger door and passenger rear door (doble door)
- Manor, TX, USA
Stationary vehicle; parked, driver outside vehicle walked around to front passenger door; passenger opened front passenger door, and a breeze no more gusty than 1 mph was all it took for the door to hyper extend beyond hinge mechanism, and door broke accessory door closing part, preventing it from tightly closing as it should. Door ajar alarm beeps, and the body is damaged near fender of front pass wheel. Extremely dangerous and poorly made part; if Ford door can break easily, I. a breeze, they are unfit for the general public to drive them unless on certain days of specific weather or climate patterns are predictable. Dealership refused responsibility and told me to "take it to a body shop where they deal with body damage." Ford was not interested in further communications. Auto shop estimates $1100 for a new door.
- Carmel, CA, USA
I had rented the Ford Transit from enterprise in nacgdoches tx. On November 12, 2015 a lady hit me and my 8 family member on the way to shelbyville school. We hit on the side but half of the air bags didn't deploy and the driver side door fell off and seat beats wouldn't let half of us release.. I broke my arm...I have internal bleeding..me and my kid were full of whatever was coming out the air bags it was cutting us in our face..one of my daughter have to have emergency surgery on her mouth the other one lost 3 teeth due to the air bags it was very horrible..U probably asking yourself what took us so long to get in touch with someone well we been speaking with Ford boone is trying to solve the matter..but please if someone could contract me we are in nightmare from this it's hard for us to ever get over it..it's been a 1yr and no one will every return our call or speak with us on this matter..my name is [xxx] my phone number is [xxx]..no the vehicle wasn't drivable the horn stayed going off it wouldn't stop they had to cut wires to make it cut off the air bags didn't release on our side so me had to be transfer to nacdoches medical center by ambulance and half the kids went in the school can....it want let me push the air bags on the list. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Center, TX, USA
Shuttling employees; repeatedly needed to get out and physically cause the rear latch on the sliding rear passenger door to catch. Would not regularly catch with normal closing of door. Warning on dash would illuminate, but track was apparently misaligned.
- South Pasadena, CA, USA
- Staten Island, NY, USA