3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,185 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

May 172022

Transit

  • miles
The Van looses all power. This has happened 4 times. The display will appear brake boost failure or engine failure. We were driving on the 60 fwy in the number one lane when this happened last. My husband was able maneuver to shoulder without causing an accident.

- Fontana, CA, USA

problem #16

Jan 062024

Transit

  • miles
Vehicle has an open recall for flexible coupling from the transmission to the drive shaft. This broke and damaged the fuel line, broke the brake lines and damage some other components. Took it to the Webb Ford in Highland IN and they informed me they will cover just the flexible connector and not the other damage caused by the failure, stating they send a lot of recall notices to the previous owner. Cost for the repairs are aprox $3,100. Since the failed coupling caused the damage, why i am asked to pay for the repairs caused by the recall component. I am a new owner of the vehicle and never received any notices from Ford. Thank you

- Dyer, IN, USA

problem #15

Apr 102023

Transit

  • miles
This claim is to report that when I received the letter from Ford with the recall, I tried to book an appointment for said recall, which is impossible because they are giving them for 6 to 8 months. After trying several days, I got one in palmeto Ford, unfortunately the car failed exactly as the recall said and the transmission broke, affecting the brakes as well, which almost caused an accident in turpike, after this I left it at Ford transit at (16800 nw 57 Av, 33015) where to date they do not give me reason, I have gone 5 times and they have not received an answer, the vehicle is a work vehicle and it is the livelihood of my family, please, if in any way it can be managed, it can be fixed as soon as possible, thanks

- Miami, FL, USA

problem #14

May 292023

Transit

  • miles
Both rear axle tone rings cracked causing inoperable ABS, stability control, traction control, hill start assist, and front camera/lane departure warning system. One incident happened while driving on the freeway at 75 MPH and all above warning lamps illuminated. The right rear hub assembly/axle needed to be removed and the tone ring replaced by the dealer at 73,000 miles, and the left at 95,000 miles. It appears to be a common problem and the repair process is fairly extensive and expensive which may discourage repair and cause large vans (possibly even 15 passenger models) to be driven without working stability control, ABS, and other important safety systems.

- Allen Park, MI, USA

problem #13

Feb 012023

Transit

  • miles
ABS Tone rings broken on rear axel

- Kent, OH, USA

problem #12

Oct 072021

Transit

  • miles
We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.

- Charleston, WV, USA

problem #11

Mar 312020

Transit 5-cyl

  • 80,600 miles
Brake fluid leaks all the time from the brake hose/caliper junctions at the rear of the vehicle and brakes won't work while backing up.

- Newnan, GA, USA

problem #10

May 102018

Transit

  • 120,000 miles
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA campaign number: 17V408000 (power train). The contact called tasca Ford seekonk at 800-737-0435 (located at 200 fall river ave, seekonk, MA 02771) and was informed that the parts were not available. The manufacturer was not contacted. While driving approximately 60 mph, the vehicle vibrated and a banging noise was heard underneath the vehicle. The brake pedal traveled to the floorboard and did not stop the vehicle instantly. There was no warning indicator illuminated. The contact managed to pull the vehicle over to the side of the road. The vehicle was towed to first Ford (292 william S canning blvd, fall river, MA 02721, 508-730-1000) where the technician stated that the vehicle would not be diagnosed right away. The manufacturer was made aware of the failure and stated that the dealer would be contacted for pictures of the failures. The dealer did not provide the pictures and stated that it would be two weeks before the vehicle could be diagnosed. The failure mileage was approximately 120,000. Parts distribution disconnect.

- Fall River, MA, USA

problem #9

Jul 052018

Transit

  • 41,500 miles
While at Ford dealer for correction of a safety recall issue I requested the dealer to check vehicle over and to determine if my vehicle's rear brake caliper anchor plate or brackeds were intalled incorrectly (as there is/was a tsb issued for this model and my van was included. The tsb # is 15-0190. Inspection of my vehicle revealed that my vehicle does in fact have this abnormnal assembly (the right sided bracket is upside down on the left side and the left sided plate is installed on the right. Because my vehicle does not at this time appear to be exhibiting uneven brake wear and it has 41500 miles Ford does not cover or require a repair and I was told I would need to have a brake job done at estimated cost of $825 during which would allow the anchor plates to be corrected. I feel this tsb should be upgraded to a recall to correct this misassembly which may affect the brake performance of my vehicle in the future. I was told I am out of warrantee by time and mileage and because my vehicle has not yet been exhibiting uneven brake wear that Ford did not have an obligation to fix it as it involves a tsb rather than a recall. My vehicle was one of the first built with assembly date 4/2014. I feel that this should be made a recall if that is what it will require to make Ford correct this. I simply want my vehicle put together the way it was supposed to have been and to prevent brake issues from occuring.

- Raleigh, NC, USA

problem #8

Dec 292016

Transit 6-cyl Diesel

  • miles
2015 Ford Transit. Consumer writes in regards to transmission problems and requests vehicle buy-back information. The consumer stated the vehicle does not have 6 cylinders and requested that the data entry error be corrected with the mva. The vehicle began to emit an exhaust odor, the engine occasionally runs rough, the rear brakes needed to be replaced, prematurely, and the power steering failed.

- Easthampton, MA, USA

problem #7

Apr 012017

Transit

  • miles
I have 2 Transit van both brake wear around 18000 N when wear go right to the matel and brake and rotor get hotter than normal take to many private mechanics they are say brake under size or design issue

- Morganville, NJ, USA

problem #6

Jul 102017

Transit

  • 42,932 miles
Our driver was driving on the beltway when his brakes locked up on him. We dropped if off to the shop to have a look and found the right rear caliper was faulty. Since we were unable to get the truck to the dealer ( the truck is still under warranty). We had the shop replace the faulty caliper. So we could get the truck back on the road. Now I need to know why this is not a recall "brakes" are certainly a safety issue! and how do I go about trying to get reimbursed for the charges for this?

- Cockeysville, Md, MD, USA

problem #5

Nov 022016

Transit

  • 112,112 miles
The contact owns a 2015 Ford Transit. While driving 70 mph, a loud noise was heard and the brakes failed to work without warning. The driver stopped the vehicle by changing the gear and pulled over to the side of the road. The vehicle was towed to the dealer located at 16005 valley blvd, fontana, ca 92335, where it was diagnosed that the drive line, brakes, and radiator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer stated that they would reimburse the contact $2,000. The failure mileage was 112,112.

- Hesperia, CA, USA

problem #4

Jun 292016

Transit

  • 153,522 miles
The contact owns a 2015 Ford Transit. The contact stated that while driving at 70 mph, the driveshaft fractured and caused damage to the torque converter and the brake lines. The vehicle was taken to the dealer to be repaired. The contact stated that the dealer replaced the transmission, the torque converter and also the brake lines were replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,522.

- Chicago, IL, USA

problem #3

Oct 312016

Transit

  • 112,000 miles
Ford Transit with was going down a straight four-lane highway at 65 miles per hour when without warning the flange on the drive shaft came apart. Driver heard what sounded like a small explosion. The brake lines were blown off, the fuel line was damaged, the drive shaft was broken, and a hole was blown into the transmission case. Driver had no brakes, the drive shaft was separated from the rear wheels, and transmission could not be down shifted. Engine remained on and she was able to steer. There was no traffic near her or around her at the time. Road was straight. Driver put hand on emergency brake incase some one pulled in front of her and coast two miles to a stop.

- Jackson, TN, USA

problem #2

Oct 082016

Transit

  • 38,000 miles
I was getting the tires rotated and the auto tech said the rear brake pads were dangerously thin. The front pads were fine. I instructed the tech to replace the rear pads. The manager came in and said the right rear caliper was frozen and was leaking brake fluid. The van has 38,000 miles on it.

- Philadelphia, PA, USA

problem #1

Jul 182016

Transit

  • 16,487 miles
Company owns two Ford Transits-same issues on both four times in for repairs for same problems since spring brakes replaced, broken calipers, broken caliper bolts, twice broken axles

- Arlington, MA, USA