The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.

- Ponte Vedra, FL, USA

Van will make a vibrating noise that is not felt through the steering wheel or pedals at approximately 45mph. It will again at highway speeds 65+mph when the vehicle is shifting in and out of overdrive make the same audible vibration. Local Ford dealer attributed this to a manufacturer recall of the drive shaft. Driveshaft has been replaced or worked on at three different points of time over the last several years. Problem has never been fixed. Currently as of 5-14-21 Ford dealer has identified the problem to be the torque converter at the expense of $4,000.

- Gahanna, OH, USA

I am calling numerous times to set up an appointment to correct the driveshaft flexible coupling replacement' I am was told numerous times that someone will get back to us. It never happened I would like this issue to be repaired asap! [xxx], hasccenter [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brooklyn, NY, USA

The contact owns a 2015 Ford Transit. While driving approximately 60 mph, the contact heard a knocking noise underneath the vehicle and the driveshaft separated from the coupling. Additionally, the failure caused the vehicle to lose braking ability. The contact had to apply the parking brake to stop the vehicle. The vehicle was towed to cloninger Ford of hickory (1241 us hwy 70 SE, hickory, nc 28602, (828) 615-8653) where it was diagnosed that the driveshaft coupling needed to be replaced and the vehicle needed to be repaired. The contact was quoted a price of $12,000 to have the vehicle repaired. The contact stated that the failure was experienced twice. The vehicle was previously repaired per NHTSA campaign number: 17V408000 (power train). The contact was unsure if the vehicle was included in NHTSA campaign number: 19V103000 (power train). The vehicle was currently waiting to be repaired. The manufacturer was not contacted. The approximate failure mileage was 400,000. The VIN was not available.

- Claremont, NC, USA

The contact owns a 2015 Ford Transit. While driving on the highway, the contact lost control of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the driveshaft fractured and damaged the transmission. In addition, the technician stated that the driveshaft wrapped around the brake line. The technician stated that all the brake lines, the transmission, the rear end differential, and the driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was approximately 153,533. Updated 04/11/17lj

- Chicago, IL, USA