Instrument panel turns off on and on during driving. No ability to see speed, acceleration, engine heat, fuel, or any lights at all (unable to see warning lights like engine light or airbag or tire pressure and not even able to use blinkers or high lights). Problem occurs during driving (will even turn off and on many times within same driving session) but will also happen while car is sitting just with ignition on. Took to dealer and they couldnt find the problem, told me to (and I quote) -??continue driving until it gets worse-?? so they could find the problem later on. Romano Ford in Fayetteville NY told us to continue using the vehicle while the instrument panels contiously turns off and on, disregarding the safety issues of not being able to monitor anything while driving (speed, heat, fuel, warnings, blinkers or anything!). When we scanned the vehicle for DTCs it comes up as the instrument panel is losing connection to every single module in the vehicle, and they for some reason do not see this as dangerous.

- Syracuse, NY, USA

I was driving on the interstate, going normal speeds, pressed on the gas pedal to get around a semi and my accelerator pedal snapped. The plastic arm that attaches it to the inner part is all plastic and the van is only 3 yrs old and only 70K miles. Luckily I was able to get over to the side of the interstate but now my vehicle is stranded with no way to get it home.

- Christiana, TN, USA

We are a transportation company. And have bought 4 of these vehicles regretfully we are so overwhelmed with all the issues they have had, a number of major issues like speed sensors going bad throttle body have been replaced transmission replacement with only 60,000 driven... loss of power while on the road you name it. Currently have 2 of the vehicles at the dealership waiting on transmissions we have contacted Ford for some sort of assistance, we are losing money by having our vehicles sit at the dealership waiting to get serviced all the time, is one issue after another its gotten to the point that we cross our fingers everyday hoping for our drivers to make it back with no issues and always thinking where is the next van going to break down and how we are going to deal with it. Very frustrating having to deal with this everyday headache.

- Allentown, PA, USA

Driving on hiway suddenly no drive power when accelerating, inability to drive no gas pedal responding I call the Ford dealer and said that ther is no recalls on that but looking on internet found recall 17S15

- Bronx, NY, USA