August 2024: Vehicle started to grab/pull when breaking and turning to the right, especially around curves. This progressed to happening when the van weight shifted forward during breaking. Dealerships in Eugene, Oregon and Marin, CA confirmed this behavior is related to the wheel clearance. Dealership in Eugene confirmed damage to the wheel well liner. I was unable to get any support from Ford regarding a loaner or assistance getting my van home 900+ miles. September 2024: loaded excess weight into the rear of the van and drove slowly back to Southern California. For safety purposes, dealership advised -??parking the van until Ford comes up with something.-?? I have been unable to use the van since, with no updates from Ford. There have been four recalls (the rear view camera is fixed) and at least one Customer Satisfaction service (software update for the transmission performed in Eugene). Van has less than 5,000 and was purchased in March 2024.

- Escondido, CA, USA

FORD has failed to fix 2 recalls. Rear differential is howling and potentially low on fluid per recall--my FORD dealer cannot get to it until AUGUST. Local dealer is Chapel hills ford in Colorado Springs--that is were I purchased vehicle on [XXX] 2024. They have been NO help. Both front Tires rubbing the body at any slight turn--like into a driveway--with no load in the van. Tires and body both getting damaged. No resolution from FORD. Because of tires rubbing, it has now caused the wheel well liner to dislodge from the plastic fasteners and I am worried the liner will completely fall into the front wheel and steering linkage causing a wreck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Monument, CO, USA