10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been waiting for the Transit Trail tire rub recall fix to be announced and Ford is taking FOREVER. Pretty much all of us are building out our vans and this really throws a wrench (no pun intended) into things. Ford is effectively neutering our special off-road vans by putting stock transit tires on them. It's extremely frustrating. But I would at least prefer to have them do what they are going to do then move on. Instead I am stuck, waiting. And waiting. And waiting. The recall was submitted on MARCH 22ND. It's been 3 and a half months.
- Springville, UT, USA
Regarding safety recall - I do not feel this has been handled in a reasonable amount of time. Today is July 10th and no remedy has been determined. I have NOT taken possession of my van that was purchased on April 3, 2024. At the time I was unaware of the safety recall, until the day of training at the upfitters. To date, I have not received any notification from Ford on this recall. I have made 3 payments, have registered, paid insurance on a van that I have never driven off the lot. This is beyond frustrating because a tire rub with tires such as the ones sold in the TRAIL package are known for rubbing if modifications are not made. Ford has been negligent in testing the Trail package that we paid approximately 10K for.
- Virginia Beach, Va, VA, USA
- Portland, OR, USA