10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,286 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jun 082023

Transit Connect

  • miles
Power transmission failure due to electrical issues. 63k miles only.

- Baltimore, MD, USA

problem #6

Jul 012022

Transit Connect

  • miles
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I tried to slow down and then re-accelerate to see if it would shift when it shifted in the fourth gear it never left fourth gear and revs back to 8000 RPMs at that point the check engine light came on with the gear light in with the transmission light and I lost all power and I could only drive in second gear so I drove in second gear to the shop. Problem with transmission confirmed by independent shop.

- Leesburg , VA, USA

problem #5

Jul 122022

Transit Connect

  • miles
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.

- Brookline, MA, USA

problem #4

Jul 232020

Transit Connect 4-cyl

  • 43,000 miles
The contact owns a 2013 Ford Transit connect. The contact stated that the gear shifter failed to shift out of park. The vehicle was taken to duval Ford (1616 cassat ave, jacksonville, fl 32210) where the gear shifter was replaced. The contact stated that the gear shifter cap came detached allowing her to put her finger inside the shifter and shift the vehicle out of park. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was 43,000. The consumer stated that in 2018, they were stopped at a traffic light when another vehicle had collided with the bumper of the consumer's vehicle.

- Jacksonville, FL, USA

problem #3

Dec 152017

Transit Connect 4-cyl

  • 55,000 miles
The contact owns a 2013 Ford Transit connect. The contact stated that while driving at approximately 45 mph, the transmission shifted gears independently. The contact mentioned the vehicle stalled without warning but was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission and torque converter needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Pacific Paisades, CA, USA

problem #2

Jan 122016

Transit Connect

  • 32,000 miles
I purchased a 2013 Transit connect from a Ford dealer this fall. Still under Ford warranty and purchased extended warranty through Ford. Today we got our first snow and while driving the tcs kicked in and basically disabled the vehicle. I was unable to move, so while I had my foot on the accelerator the vehicles tvs light was on but the vehicle would not move. I opened the owners manual and looked for the tcs shut off button listed in the manual and my vehicle does have one. So now I realize I am in a dangerous situation because I cannot move and other vehicle including two wheel drive cars are driving around me. I just invested $20,000 in a vehicle for my business ( heating/cooling/electric) and I cannot even get to the customers house with and inch of snow on the ground. I was able to finally reverse to a driveway and after 30 minutes get the vehicle to move down the small grade. I literally was able to drive a 14 year old Honda civic that cost $3200 up the slight slope that a like new with only 32K miles on it Transit connect would not go. I feel this is a safety hazard and I do not feel comfortable driving this vehicle. So far the local dealership and Ford customer care line have no answers for me. Why in the owners manual is there a listed tcs shut off button and a location on my dashboard for it but no part # or option to add it to my vehicle. I invested in this Ford for my business and now I cannot even get to customers homes. I am afraid to drive it now and not sure what to do since the dealer has no answers and Ford had none either. I cannot believe that the engineers at Ford Motor Company did not think to out this tcs off button on all vehicle equipped with tcs and that the NHTSA has not fined Ford Motor Company they have not issued a recall., how can engineers designe a vehicle for the usa that will not move in an inch of snow?

- Pittsburgh, PA, USA

problem #1

Sep 152015

Transit Connect

  • 5,000 miles
The contact owns a 2013 Ford Transit connect. The contact stated that while driving at 20 mph, the automatic transmission failed. The contact stated that the transmission failure caused the vehicle to move from the drive gear to neutral without the shift interlock button being depressed. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000. The VIN was not available.

- Acton, CA, USA