5.1
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 19,200 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The steering rack is not moving freely. Struts, tie rods and U joint are moving freezing but the steering rack is not. This is a huge safety concern because if the steering rack were to lock up and then allow me, the driver, to turn the wheel, that would absolutely cause me to crash. My local automotive service has diagnosed the problem
- Midland, MI, USA
The vehicle is hard to turn directions. I was leaving a customer home and the vehicle power steering just stop operating. This vehicle has electrical power steering.
- Locust Grove, GA, USA
What do you do when your steering wheel suddenly fails to control your car while you are driving? with the steering wheel cranked as far as it would go, my car continued going straight as I pulled into a parking lot. I stopped the car completely, blocking traffic. Then I slowly drove forward with no control over steering. Thankfully, the car ended up in a suitable parking space, but not due to my efforts. I had no means with which to aim the car. All I could do was call for someone to go get me. One day earlier, this car was on an interstate driving at 70 mph. I shudder to think about the harm this would have caused if it had happened 24 hours earlier! Ford's online documentation refers to "loss of steering assist." That's not what happened. I lost all control over steering with a steering wheel that moves easily in any direction but with no effect on where the car is going. There was no warning of any kind when this happened.
- Plymouth, IN, USA
We've only had this vehicle for 6 months and have had tire replacements, transmission issues, pedal recall, and the doors unopening twice (recall)
- Phoenix, AZ, USA
- Waunakee, WI, USA