3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,450 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Oct 062020

Transit Connect

  • 40,000 miles
My vehicle has been at a Ford dealership for more than 6 months for NHTSA campaign id: 20V260000 my glass is cracked. The dealership took my vehicle apart and then realized the replacement glass was broken. The dealership is unable to secure the glass to complete the recall. Ford states the glass is on indefinite backorder. Ford has proven they can not fix this vehicle recalll - I would like a buyback.

- Apex, NC, USA

problem #5

Mar 032021

Transit Connect

  • 39,700 miles
Wiper motors stopped working. Before that the wipers were hitting each other making visibilty while raining very difficult.

- Humacao, PR, USA

problem #4

Mar 192020

Transit Connect

  • 58,000 miles
The contact owns a 2016 Ford Transit connect. The contact stated that while driving 75 mph, the panoramic sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to bob moore Ford located at (8948 S I-35 service rd, Oklahoma city, ok 73149, (405) 708-6489) where it was diagnosed that the sunroof fractured. The vehicle was repaired. The manufacturer was contacted and assistance was provided. The failure mileage was 58,000.

- Piedmont, OK, USA

problem #3

Feb 282020

Transit Connect

  • 48,000 miles
The contact owns a 2016 Ford Transit connect. The contact stated that while driving at 60 mph, there was an air leak coming from the vehicle. The moon roof detached from the vehicle without warning. The contact drove the vehicle to an independent body repair shop where he was informed that the failure was due to a manufacturer defect. The contact then took the vehicle to hansel Ford 3075 corby ave, santa rosa, ca 95407 where the dealer agreed that the failure was caused due to a manufacturing defect however, the vehicle was not repaired. The manufacturer had been notified of the failure and offered no assistance. The failure mileage was approximately 48,000.

- Santa Rosa, CA, USA

problem #2

Jul 012019

Transit Connect

  • miles
Extreme windshield leak have tried to get Ford to fix. They reffed me back to the dealer. Leak all down the front around the roof. Water literally pours in and I can not drive on a rainy day. Have to car max dealer twice and they still

- Memphis, TN, USA

problem #1

Mar 222019

Transit Connect

  • 39,000 miles
1/2 of the windshield seal failed leaving the windshield unattached to the vehicle. I noticed it was loose when cleaning the inside of the windshield. The next morning I went to a glass repair shop. The manager said not to drive the vehicle around due to safety issues and take it to the dealer because the seal should not have failed within 3 years. The service manager wanted me to continue driving the vehicle around until they had an opening in appointments. I was afraid to drive it with only 1/2 of the windshield seal intact. Therefore I left it at the dealership for repairs. I am awaiting resolution to this safety issue.

- Rockmart, GA, USA