10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,800 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Aug 122023

Transit Connect 4-cyl

  • miles
Calipers and brake pads were replaced and still front brakes locking up. Unable to drive. Also, I had to replace a brand new brain on the van over $3000 electrical. The contact stated the vehicle is not working and needs help.

- Kapaa, HI, USA

problem #4

Jul 092022

Transit Connect

  • miles
The ABS control/hydraulic unit failed over a period of months. At first I thought it was a master cylinder issue and replaced that but it did not cure the problem. My wife had an issue several times where she thought the transmission was acting up but I could not replicate it, until the brakes really started to lock up. It got to the point where the brakes would stay locked up after any application and would slowly release after five to fifteen minutes. I had the dealership look at it and explained what I had found. If you cracked the metal brake line to hose connection at the right front and left rear, the brakes would release. The dealer did not agree with me, they wanted to replace the entire base braking system. I pulled it out of the dealer and took it to an independent repair shop. The part is presently in the hands of the repair garage but has a core charge on it. The component has not been inspected by anyone. No warning lamps appeared at any time.

- Middleboro, MA, USA

problem #3

Jul 012022

Transit Connect

  • miles
Some portion of the brakes master cylinder degraded into small pieces and were found in the brake lines by a Ford Dealership technician. While traveling on highway at highway speeds (70mph), about an hour into a trip, the brakes locked on which caused vehicle to travel into the median and slide sideways. The vehicle had to be coaxed (put in manual mode), to get it off highway and limped to dealership. The technician replaced the master cylinder and noted the debris in the brake lines, therefore, he bled all the brake lines to clear the debris. There was no accident (luckily it was avoided), therefore, no insurance or police inspection. Only inspected by Ford dealership personnel. The only warning lamp that was illuminated was the tire pressure warning, since a spare tire was being used at the time.

- Stanwood, MI, USA

problem #2

Oct 052020

Transit Connect

  • 89,000 miles
I was driving on the highway business 85 heading to work, I was traveling 65mph my van suddenly started to slow down, as I'm trying to pull over onto the side of highway my front brakes locked up nearly causing an accident, there was a burning smell coming from the front passenger wheel, towed the shop they changed brakes, brake calipers and caliper hose I drove it and a week later I was driving and the front brakes locked up again.

- Jamestown, NC, USA

problem #1

Jul 012019

Transit Connect

  • miles
Extreme windshield leak have tried to get Ford to fix. They reffed me back to the dealer. Leak all down the front around the roof. Water literally pours in and I can not drive on a rainy day. Have to car max dealer twice and they still

- Memphis, TN, USA