7.6
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,350 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle failed to go into park when putting shift lever into the park position. Vehicle actually went into reverse instead even though the shift indicator showed the vehicle was in park. We could not shift the vehicle out of reverse. This was the result of a broken shift cable. This is the 2nd vehicle of the same model we have had this happen with. We will be reporting the other vehicle as well.
- Adin, CA, USA
The contact owns a 2016 Ford Transit connect. While driving 30 mph, the speed automatically dropped to 0 mph and the steering wheel failed to turn left or right. All the warning indicators on the instrument panel illuminated immediately after the failure occurred. The contact pulled the vehicle over to the side of the road. The contact turned off and restarted the vehicle a couple of times and the vehicle returned to normal. The vehicle was taken to the dealer (fox Ford Mazda, 3560 28th St SE, grand rapids, mi 49512) where it was diagnosed that the throttle body malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and opened case number: Cas-13297747. The approximate failure mileage was 7,000.
- Grand Rapids, MI, USA
Engine fault service now message appears, SRS, traction control, and information warning lights illuminate. Vehicle looses power, the accelerator pedal in non responsive, and engine begins very rough idle. Have experienced this issue twice in three days on the freeway at speeds of 65-70mph. After coasting to the side of the road and coming to a complete stop, turning the vehicle off and then back on seems to correct the issue long enough to drive to the dealership. Vehicle was purchased new in June of 2016. Currently has 13,100 miles on the odometer.
- Petaluma, CA, USA
The contact owns a 2016 Ford Transit connect. While driving on the highway, the vehicle lost power and would not restart. The vehicle was towed to the dealer where they diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.
- Cutler Bay, FL, USA
While driving at an estimated and constant 70 mph on the highway, the car beeped and "engine malfunction" displayed on the dashboard. The vehicle then suddenly lost power and began to shake violently. The smell of burning oil was present in the cabin. Given the speeds, this was dangerous. I had to coast across a lane of traffic and come to a stop in a grassy area to avoid blocking the highway. Had there been traffic, this would have been impossible. The car at the time was approximately three months old. The car had to be towed to a dealer. The dealer is repairing the car and has indicated that the throttle body needed to be replaced (under warranty). The dealer asserts the cause of the burning oil smell was that the car was due for an oil change.
- Storrs, CT, USA
- Adin, CA, USA