2.0

hardly worth mentioning
Typical Repair Cost:
No data
Average Mileage:
31,750 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Jul 172017

Transit Connect

  • Automatic transmission
  • 31,725 miles

7 MONTHS AGO I WAS LOOKING TO GET A VAN FOR MY BUSINESS. VERY EXITED BUT I WAS ABOUT TO ENTER A NEW DARK AND DECEPTIVE BUSINESS PRACTICES BY FORD. KNOWING THAT FRIENDS ASKED ME NOT TO BUY FORD PRODUCTS , BUT I DID IT ANYWAYS.

MY NIGHTMARE STARTED AT 17K MILES WITH A SMALL BUMP WHILE SHIFTING. FELT LIKE IF SOMEBODY HIT YOU ON THE BACK BUMPER. DIDN'T PAY THAT MUCH ATTENTION. WELL MY ODO REACHED 19K 20K 29K UNTIL 31K COMING DOWN CAJON PASS FWY 15 SOUTH, A VERY VIOLENT SHIFT BUMP CAME OUT OF NOWHERE. I ALMOST LOST CONTROL AND ROLLED OVER THE FREEWAY. I STOPPED FOR A FEW MINUTES AND WENT BACK TO THE FREEWAY. EVENTUALLY THE PROBLEM WAS GETTING WORSE AND WORSE SO I DECIDED TO GO IMMEDIATELY TO THE DEALER. LEFT THE VAN FOR 5 DAYS. THEY CONTACTED ME THAT THE VAN HAD TRANSMISSION PROBLEMS, SLIPPING AND FOUND DEBRIS IN TRANS OIL PAN ,SO IT NEEDEID TO BE REBUILT .WELL MY VAN STAYED AT SHOP FROM JULY11/2017 TO AUGUST 03/2017 NOW WITH A BRAND NEW TRANSMISSION. I LOST BUSINESS DUE TO LACK OF TRANSPORTATION BECAUSE ALL MY TOOLS STAYED WITH VAN VERY NICE! I CONTACTED FORD MOTOR COMP SO THEY WILL TAKE MY VAN BACK AND GET A NEW ONE I WAS DENIED. 1 ST TIME ODOMETER WITH NEW TRANY 31731 MILES NOW 2 ND TIME TAKING IT BACK FOR THE SAME SYMPTOM 34067 MILES TRANY FAILED 5 DAYS IN DEALER TECHNICIAN SAYING ENGINE IS OVERHEATING THAT'S WHY THE TRANSMISSION IS SHIFTING WEIRD. O GREAT SO WHY DID YOU FIX TRANY THE FIRST TIME? O I DON'T KNOW HE SAID. SURE, I TOLD THE GUY WHAT YOU ARE DOING IS SCREWING FORD MOTOR CO FOR MISLEADING REPAIRS. I'VE HAD IT WITH FORD. NO MORE FORD PRODUCTS IN MY ENTIRE FAMILY. NOW MY NEXT STEP IS LEMON LAW. MAY GOD BE WITH ME AND ALL OF YOU GUYS OUT THERE

- jose raul, Phelan, US