The contact owns a 2019 Ford Transit connect. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle lunged forward before slowing to a stop. There were no warning lights illuminated. The vehicle was taken to white's Ford located at 1246 N main St, urbana, oh 43078, where it was diagnosed and the contact was informed that the braking system needed to be replaced. The contact was concerned since the vehicle was regularly serviced by the dealer that the dealer should have been aware of the condition of the braking system. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer under warranty. The contact stated that the warranty sticker indicated that the vehicle was covered (bumper-to-bumper) for three years. The vehicle was not repaired. The failure mileage was 13,000. The VIN was not provided.

- Springfield, OH, USA