Powertrain fault Transmission torque converter clutch is not operating as expected. Transmission not shifting properly. Fixed many times and still same issue, now it needs new transmission.

- Tracy, CA, USA

Bad Torque Converter - There seems to be a systemic problem with this part on Ford Transits. Ford is not standing behind their parts so we need your help please.

- Great Falls, VA, USA

The contact owns a 2019 Ford Transit Connect. The contact stated while driving 20 MPH, the transmission was shifting very rough. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in a recall regarding the failure. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 102,000.

- Milliken, CO, USA

The contact owns a 2020 Ford Transit Connect. The contact stated while driving 20-30 MPH, the message "Pro-Collision Assistant is Unable" was displayed. The accelerator pedal was depressed but the vehicle jerked and hesitated to respond. The contact veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the vehicle operated as needed and the contact continued driving. However, the failure reoccurred on four different occasions. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

- Bronx, NY, USA

The contact owns a 2020 Ford Transit Connect. The contact received a notification for NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and an appointment was scheduled for the recall repair. The contact arrived for the appointment but was informed that the appointment was canceled. The contact was informed to bring the vehicle back once he experienced the failure stated in the recall. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Oysterville, WA, USA

Three summers in a row now the transmission "overheats" causing warning lights and errors to pop up while driving, then going away. Sometimes disabling vehicle power altogether. When control does come back, transmission gear changes happen at the wrong rpm, stuttering the vehicle and making erratic driving behavior. Ford ignored my requests to investigate for two years, and now that it's out of warranty, tell me I need to pay them to install a brand new transmission

- Portland, OR, USA

Transmission failed with only 17,000 miles (mostly highway) on the car. The car did not move forward from a parked location. It only moved in reverse. It had to be towed to the nearest dealership and when they examined it, it did not move in reverse either. Even though it is under warranty, the dealers are taking a long time to repair the car.

- League City, TX, USA