10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,667 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The wipers were not working, later the front and rear wipers were replaced.
- Santa Cruz, CA, USA
Wheels - 2 wheels (rims) warped without reason. Caused constant vibration. Had checked 3 times before problem found. Found at non-Ford garage. Rearview mirror fell off while parked. Windshield wipers have never worked properly, constantly smear. Replace at various times.
- Hardy, KY, USA
Engine head gaskets needed to be replaced. Consumer spoke with customer service concerning extension of warranty. Request was denied. Also, rear axle/ windshield wipers/ cassette, & oil pump were broken. Manufacturer wasn't responding. Dealer was out of business.
- Jackson, TN, USA
Driver side windshield wiper malfunctioned due to worn out blade.
- Janesville, WI, USA
Windshield wiper comes on by itself, sprayer does not work. Mjs
- Victorville, CA, USA
Head gasket went out. It was replaced with recall. Rear hatch lock acuator broke not fixed yet. Windshield washer works only after it is pushed repeatedly about 20 times, not fixed yet. I'm tird of spending money on a 4 year old $25000 car.
- Cincinnati, OH, USA
A local Ford dealer has informed me that this vehicle needs a head gasket replacement. I find it unacceptable that a head gasket failure should be expected at any time, especially in a vehicle that has not seen severe driving conditions. In the two years that I have owned this vehicle, various dealers have been unable to correct some issues that were merely annoying (speedometer wavering and jumping; whistling sound coming from engine compartment; rear wiper arm boot failure; buildup of snow/ice on front wipers during snow). With this recent failure (head gaskets), I am convinced that I have purchased a lemon.
- Westford, MA, USA
No summary
- Baldwinsville, NY, USA
When driving at 40 mph and without prior warning the vehicle overheated, lost power, and shut down, causing the consumer to pull over to the side of the road and wait to start the vehicle back up. When starting the vehicle I back up, the vehicle overheated again and cut back off. Consumer is also having problems with the windshield wipers, the transmission was replaced at 40,000 miles, the new transmission began to slip because of a blown head gasket and the dealer can not determined the problem's.
- Pasadeana, CA, USA
Transmission/ABS brakes/electric windows, and rear windshield wiper failed. Also, sliding door comes off.
- Pataskala, OH, USA
Windshield wipers fail intermittently.
- Florissant, MO, USA
Defroster will not defrost the whole windshield. The wiper will only reach half way across the bottom of the windshield. Windshield wiper freeze up which causes the the windshield to freeze very quickly.
- Loudonville, NY, USA
Windshield wiper blades do not work properly during winter storms.
- Oswego, NY, USA
Total ABS failure, the pedal when applied has gone to the floor on two occasions. Consumer states brakes never operated correctly the entire time consumer owned vehicle, consumer traded vehicle back in. Seat clicks and skips when moving back and forth, dealer replaced the seat track. Wiper blades replaced. Gear selector lever replaced. Brake shoes, pads, H and rotors have been replaced several times, drums were machined many times.
- Fair Hope, AL, USA
Front windshield washer over sprays windshield.
- Rochester, IL, USA
Rear windshield wiper failed.
- Inkster, MI, USA
Windsheild wipers froze and can not use.
- Leicester, MA, USA
- Belvidere, NJ, USA