10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,067 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We parked the car at ruby Tuesday parking lot and we went inside to eat and early dinner. Less than five minutes people started screaming to call 911. They said car on fire. When I looked out at the window, my 96 Ford winstar was on fire at the front part, engine area of the vehicle. Fire department and police had to put down the fire. Good news, nobody was hurt. Would you please look in to it? thanks sione.
- Silver Spring, MD, USA
Engine check came on took to an independent service shop to have diagnostics run. Was told it needed a tune up, new spark plugs and cables, fuel filter, air filter, fuel injectors cleaned and I also had oil changed since it was time for it. Picked up vehicle paid $444 for the service next morning drove to work, oil light came on. I have never had the oil light flickered on. Checked oil, in my parking space was dark so all I could see is there was fluid at the correct level. Started it up that evening to go home drove aproximately 40 miles, stopped at a red light and the oil light came on the the engine began making a knocking noise. I pulled off the road had to towed back to the shop that did the work. Was told they could find nothing wrong with it, oil light did not come on. I refused to accept the answer knowing thenoise the engine was making to cause me to have it towed in. They test drove for and let run for approximately 30 min. Before the oil light did come on. They then told me it was an engine problem and did not do engine work. Had it towed immediately to a Ford dealer and was told the oild pan was full of coolant and bearings were "washed" in engine and would have to have a new engine. No one wants to claim responsibility for this problem. I have just been made aware that there has been an on going problem with this particular model motor (and not by the dealership). What can be done next?
- Sugar Hill, GA, USA
The ABS light has come on over 3 occasions. The first two times occurred within 2 years after the purchase of the van therefore the repair was under warranty. The most recent incident was 06/2000 due to a wire short and the repair costed $219. Also, we just noticed that a piece of bar was broken off near the front alignment. Took the van to the shop and found out the sway bar was broken off. The repair shop indicated that this part usually lasts the life of the van unless we hit something hard. This was not the case and the repair will cost $430.
- S. Plainfield, NJ, USA
While driving engine check light came on. Took to dealer & had wiring repaired. The dashboard lights went out. Problem had reoccurred. Was electrical short in wires.
- Export, PA, USA
The vehicle parked for two days had a defective rear A/C wire which was too short, and caused an overload on that rear A/C wire, causing a fire without warning. Prior to this incident, engine light did come on, but light went off.
- Bullard, TX, USA
- Merritt Island, FL, USA