Rear blower motor in the rear of van smelled like it was burning and then stopped working. There was a recall on exact model, 1999, Ford, Windstar. The owner's malfunctioned part was not produced where the others were, so she was not included in the recall. The blower has not worked for a month. There were no prior problems with the blower. The owner took the van to a service station, and the service station informed consumer that there was a recall, on exactly what she should bring to Ford for veicle to be fixed. The service advised the owner to go to Ford for the recall. She then tried to make an appointment with Ford, and they said they wouldn't cover it. The owner tried to contact Ford. This was the first time this year that the air had been on. And that was when the burning odoe she smelled and the blower stopped working.

- Babylon, NY, USA

Windshield wiper motor. Mr the consumer received a recall letter in the mail regarding the windshield wipers. When the vehicle was returned to the consumer, the windshield wipers did not work on high speed or in cold weather. The consumer was told the replacement part was defective. The consumer stated the vehicle did not have any heat and the technician stated that was a new problem. The check engine light illuminated on the vehicle.

- Pluckemin, NJ, USA

No heat or defroster for front half of vehicle, rear heater works fine. There is a blending door in the heater box on the firewall that apparently has a small motor that operates the blend door. The motor is fine. Mechanics tell me that a screw that holds the box in place loosens allowing the box to warp which rubs or stops the rod attached to the motor and the blending door from moving smoothly. My motor operates fine but has broken the rod making a clicking noise when you operate the manual control from cold to hot. The door stays closed in the cold mode, no heat or defroster.

- Epsom, NH, USA

Actuator door motor has broken rods to blend door. We are without heat, blows cold air only. Must replace entire heater assembly at est. Cost of $980 dollars. Initial cost to replace the motor alone was for $225 which was first diagnosis of problem.

- El Dorado, Ks., KS, USA