10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 41,880 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We have taken this van in for repair fivetimesin one year. The first month we had it the head was replaced. The power steering has gone out for now the fifth time. I actually lost controlof the vehicle due to beingunable to turn the steering. My husband has to drive me everywhere because only he can turn the steering wheel. Each time we take it for repair we are charged a deductible and I can not do this anymore. This is obviously a lemon. Marshall mize Ford in chattanooga Tennessee is where the vehicle was purchased in January of 2001. They also have performed all service on this vehicle. Ford has not been understanding of why my payments have been late, but when you are having these kinds of issues such as electrical, transmission, air conditioning, and engine malfunctions, it does not take a genius to figure out why a woman with a family who depends on this vehicle as reliable, safe means of transportation is having difficulty. Maybe if their product was of better quality, my children would be in a safe vehicle, and Ford would get their money on time.
- Chattanooga, TN, USA
While driving my 1999 winstar the overdrive light came on, so I looked in my rearview mirror and saw smoke comming from under the vehicle. So, I pull over to the side of the road and stop, transmission fluid was leaking out. My winstar van broke down out side of nashville, tn with 70,401 miles on it. The costs at john barker's two rivers Ford in nashville was $2017.81.
- Montgomery, AL, USA
Driver side power window screeches when lowering.
- Brighton, MI, USA
While driving to North Carolina, driver's side window exploded leaving glass inside and outside of the vehcile. No injury was sustained.
- Texarkana, AR, USA
- Sacramento, CA, USA