10.0
really awful- Crashes / Fires:
- 0 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 45,364 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Fire under hood. Wire damage, ABS and cruse control systems also affected.
- Wauwatosa, WI, USA
My wife was driving our 2000 Ford Windstar van home when she noticed smoke coming from under the hood. Soon after seeing the smoke, she saw fire. She quickly pulled the vehicle into a parking lot, got our 2 kids ( age 5 and 7 ) out of the vehicle. She then asked for assistance from a business. They proceeded to put the fire out. I had the car towed to a local Ford dealer. It was there that the service manager informed us that the fire was caused by the same faulty part that is currently under recall in the F-150's and other Ford products. I was told it is the same replacement part and the repair procedure for the burnt wiring is a Ford authorized repair. I have contacted Ford and they informed me there is not cause for alarm or concern with the Windstar. They also informed me that only the NHTSA can issue a recall. Ford did not offer any help with our expenses that we incurred due to this faulty cruise control cutoff switch located on the master cylinder. We are very lucky that no one was hurt in this incident. I just hope and pray that no one else has to go through this terrifying ordeal.
- Easley, SC, USA
While driving consumer saw smoke coming from the hood. Consumer pulled over, and vehicle caught on fire. Consumer was able to get out of the vehicle safely. The fire department was called to extinguish the fire, and a police report was issued. Vehicle was towed.
- Inglewood, CA, USA
The car was driven two miles then parked and turned off. About ten minutes after parking the car, it was noticed that the car was filling with smoke & leaking out of the door cracks. The fire company responded and exstinquished an electrical fire apparently originating with the rear defroster. There was no evidence(smell) of fire while the car was driven.
- Speculator, NY, USA
The car was driven two miles then parked and turned off. About ten minutes after parking the car, it was noticed that the car was filling with smoke & leaking out of the door cracks. The fire company responded and exstinquished an electrical fire apparently originating with the rear defroster. There was no evidence(smell) of fire while the car was driven.
- Speculator, NY, USA
Intermittently windshield wipers become inoperable, obstructing view of driver. Dealer has repaired and inspected the vehicle three times. A wire harness failure caused the windshield wipers inoperable.
- Derry, PA, USA
- Williamsville, NY, USA