Not only did we have our front passenger tire blow from a broken coil but the rear right coil also had a small break in it and it caused a loud clanking noise on the road over any bump. We investigated the noise, took off the rear tire and found that there was a small section of coil broken off and laying in the coil perch. We removed the piece and it is not as bad of a break as the front coil which virtually makes the van undriveable. We are getting this fixed out of pocket. When coils on one side of a vehicle break, you know you have a defect! It is not like we have a morbidly obese person riding on the right side our van all the time! No one in our family comes close to obese! On a side note, as we were contacting our local dealer, we found that the replacement parts were on back order and not to be seen for over a month! When asked why, the response was high demand potentially from Explorer coil failures. When speaking to a tire salesman, he has seen many Taurus coil failures lately. Can all these vehicles use the same coils? If so, they all need recalled!

Please forward this to the proper person, persons, departments.

I am HIGHLY disappointed in the handling of the FORD Wind star recalls. The dealership (Riverview Owswego FORD) who had my vehicle for 4 months while awaiting for the rear axle said "we started your every week" made me feel as if I was an uneducated adult. I do know for a fact they didn't as told to me by a mechanic on the side. After 4 months of sitting in a lot doing NOTHING, I had to beg FORD to allow a oil change. Then the day we picked it up I had to jump start my van to start it (every time) and the van shook and veered to the right, when I complained we had to drive it back to Riverview Owswego FORD they had to call the FORD company to replace the battery (had to fight for a battery) and look at the rear axle work. Turns out that there is a crack in the rear coil. I can no longer drive this vehicle safely transporting my children since FORD will NOT replace what I consider to be NEGLIGENCE on the part of the dealership and FORD. Why was the rear coil crack NOT addressed by the mechanic servicing my van? Working on the rear axle may have caused the coil to crack, or it could be a pre-existing break regardless did he test drive it? If he did he would have noticed the issue and should have noted this. I will be sending this email on to everyone on my email list, news papers, FORD customers complaints lines and anyone else who can read this and will hear this. FORD is out for bottom dollar and NOT what is safe for it's customers and the children who are riding the vehicles.