10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,213 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a 2001 Ford Windstar in October 2001. I have had to have the transmission rebuilt in December 2003. I only have 46,640 miles on this vehicle. It has cost me $2158 to have this repaired. The transmission should not have been giving me problems with this few of miles on it. The transmission starting changing really hard and starting making loud clunking noises when shifting. It began to start slipping into neutral while driving down the road. The dealership has not helped me at all and Ford Motor Company has been informed of my problem. The state attorney general has also been notified. I think Ford motor should have a recall and pay for the repairs for these vehicles that have failed for those of us who trusted these to be reliable family vehicles. Go to www.carsurvey.org and see all the consumer complaints for the Ford Windstar. The windshield wiper motor had to be replaced just shortly after I purchased this vehicle. Floor to seat safety latches have been replaced due to recall in December 2003. Windshield has constant crackling noise as I am driving.
- Winston-Salem, NC, USA
Middle passenger side seat back reclined forward with so much force that the seat hinge connector almost severed consumer hands. The consumer received stitches. The consumer was cleaning the vehicle and pressed the seat latch. When the latch released the seat it came forward with such force that the seat hinge connector almost severed her finger. The consumer had to get 5 stitches in her left index finger. The consumer currently has no feeling in that finger.
- Glenmora, LA, USA
- Fiddletown, CA, USA