10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 66,925 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There have been numerous issues with this vehicle lately. Car would not start, power steering went out, oil light stays on, I have to put oil in every week, seat motor stop working and now the brakes do not work. We were driving out of town with our 3 kids and I went to press the brakes just to find that it was not there - it was all the way up under the dash board!!!
- Clayton, NC, USA
The contact owns a 2001 Ford Windstar. The ABS and service brake lights would illuminate intermittently on the instrument control panel. He installed new brakes shoes, which did not remedy the failure. He took the vehicle to the dealer, and a technician concluded that the control module failed. The repairs cost $1200. Also the latch on the second row bucket seats have fractured. No repairs were made. The manufacturer was notified but no assistance was provided. The failure mileage was approximately 131,000. The current mileage was approximately 133,000. Updated 11/10/09 updated 11/13/09
- Collinsville, IL, USA
The contact owns a 2001 Ford Windstar. While driving 30 mph, the contact crashed the front bumper of the vehicle into another vehicle. The middle seats detached from the base while being occupied by two passengers. One of the passengers was a baby sitting in his car seat. The baby received injuries to the nose and face. The other passenger received injuries to the legs. The Washington state police report number was 080297419. The failure and current mileages were 120,000.
- Spokane, WA, USA
Nov 9, 2002, is when we purchased the red Windstar van we were told that the dealership had used it as a promotional car for the owners and their wives. February a complaint officer at Ford told me they were just putting the car in our name it was listed under enterprise still. I called to asked why we were just getting the recall notice for the seat when I had called them 5 times with the call I made 2-7-07 and why had they not sent a notice for the sliding doors.
- Arcola, MS, USA
While driving vehicle was involved in a side impact. Upon impact second row passenger seat unlatched from the floor.
- Rochester, NY, USA
While driving, the seat became detached from the floor.
- Santee, CA, USA
The vehicle was involved in an accident which caused the middle row seat to come off track and threw the seat into the air. Dealer notified.
- Red Oak, TX, USA
I purchased the vehicle on November 10, 2001. The vehicle had been brought from another dealer, and when I picked it up, it was purported to have been examined and everything working. When I got a few miles down the road, I noticed that the air bag light was flashing. I called the dealership and was told to take it to a dealer as soon as possible and have it checked. Since it was Saturday, I had to wait until the next week to have it checked. I was told at prestige Ford that the air bag sensor module was not the right one for my car. The car was manufactured 3 days after the modules changed for the new cars. They ordered the part, I came back a week later to have it repaired. The computer still showed a problem, and mechanic said that he had replaced the part but would have to contact Ford to see what to do about the other problem. A week later he called and said he had not reached Ford yet. I said that my air bag worked, though, and he said no. The next day I was struck by another vehicle in a front end crash. We struck at approx. Same angle and both air bags deployed. Mine did not. I stopped when I saw her come over on wrong side of the road. She hit me at approx. 35 mph. Middle seat in the car came out of the anchors. I hit the steering wheel and was thrown against the door. I was injured, neck, chest, arm, side. I believe the vehicle was defective, I was allowed to drive it without the offer of a loaner, and I feel that the air bag could have diminished my injuries. I am also very concerned about back seat coming loose.
- Abingdon, VA, USA
- Norfolk, VA, USA