10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 48,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Over thirty separate warranty repairs over two years. Faulty electrical door locks (kids couldn't exit), transmission leakage, transmission failure, front-end defects with loud thumping noises and several body problems. Most notable body problems are wind noise and water leakage through doors and windows. Most recently, the fuel pump failed (@ 37,000 miles). Ford has all along refused to acknowledge the problems. Now that the vehicle is out of warranty, they have again said they will not doing anything. The vehicle is unreliable and unsafe to operate.
- Bloomington, IL, USA
- Johnstown, CO, USA