The contact owns a 2002 Ford Windstar. The contact entered her vehicle and noticed thick white smoke inside the entire passenger compartment. The fire department arrived and disconnected the battery. They stated that an electrical fire had occurred. A police report was filed. There were no injuries. The vehicle was inspected by an insurance adjuster, who determined that the rear window wiper motor failed and caused the fire. The vehicle was labeled as destroyed due to the cost to clean the chemicals out of the vehicle, which was more than the vehicle's worth. The vehicle was taken to a local repair shop. The technician stated that the window wiper motor caused the failure. The contact called the manufacturer and her VIN was requested. She was later informed that she needed to call her insurance company for further assistance. The failure mileage was 82,241.

- Erie, PA, USA