10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 77,286 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine light came on, unable to pump gas, gas blow back when attempting to fill, takes several minutes and attempts to fill tank. Have taken it to several shops unable to find problem, engine light claims to be bleeding problem, have dropped tank, changed fill valve, fuel filter, fuel pump, 3 fuel caps and still have issue.
- Sacramento, CO, USA
The contact owns a 2002 Ford Windstar. The contact stated that while refueling, fuel began to spill out from the filler neck. The vehicle was taken to an independent mechanic and the fuel pump was replaced. The failure continued whenever the vehicle was refueled. The manufacturer was not made aware of the failure. The failure mileage was 140,000.
- Upper Darby, PA, USA
2002 Ford Windstar mini van. Consumer states after filling up the tank and turning on the ignition, flames flew up and after putting water on it there was a flash fire and explosion
- Florence, KY, USA
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to the dealer for repairs under NHTSA campaign id numbers: 11V030000 (structure: Frame and members:underbody shield) and NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly). The contact stated that the it took over eight months to perform the repairs and the vehicle became inoperable after repairs. The dealer stated that the battery and fuel pump had become defective and would need to be replaced. The manufacturer was contacted who did not offer any assistance. The vehicle was not further repaired. The failure and current mileage was 193,000.
- New Heaven , MI, USA
Everytime I feel my gas tank up it spits gas out at me. I cringe at the thought of pumping gas. I let it go pretty low before resorting to a gas shower. As soon as I start pumping (s L O w L Y) it will start immediately. There's more gas on the ground then in my tank! so pathetic!
- Denver, CO, USA
The contact owns a 2002 Ford Windstar. Whenever the engine was running and the temperature is very high, the contact can smell gasoline inside the passenger compartment. The vehicle has not been diagnosed by the dealer. The current mileage was 65,552 and failure mileage was 48,000. Updated 08/31/09
- Las Vegas, NV, USA
- Oxford, CT, USA