10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 82,475 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving my 2003 Ford Windstar limited on smooth roadway at about 50 mph when the driverside side airbag deployed for no reason. No injuries except for a rug burn on my left shoulder. Dealer advised that the computer showed a side impact collision but there was no collision. I was told the cost is $1500 for repair out of my pocket. Come on Ford.
- Smyrna, GA, USA
The contact owns a 2003 Ford Windstar. While driving approximately 35-40 mph, the contact heard a loud noise and the side air bag on the passenger side deployed inadvertently. The passenger sustained minor injuries and the seat was damaged. The dealer advised her to call the manufacturer. The manufacturer has not yet been notified. The VIN was unknown. The current and failure mileages were 135,000.
- Temple , GA, USA
While driving on smooth highway at 35 mph max, the right side airbag deployed and the button on the door post that operates the passenger side sliding door shot out. The vehicle had collided with nothing; nobody in the vehicle felt a bump. There was no visible evidence of collision found by the insurance adjuster, the Ford repair facility, or by an expert third party. Only the shop's computer showed the reason for deployment as "collision." So the insurance adjuster listed "collision'' as the cause in his report. Result: We pay the deductible, our insurance rate increases, and our driving profile now includes an accident that didn't happen. There was no collision or accident. Two passengers were visibly bruised, one requiring medical attention as she was hit by the above mentioned button. Repair, which will cost approx $800, has not been done pending our trying to settle the cause and insurance issues. The repair facility has the parts on hand and a check from the insurer.
- Advance, NC, USA
I was in an accident on Monday, April 5th while driving down the expressway at 60 mph when a 3X5 metal structure flew off a flat bed and struck my front and front end of my vehicle. (4000K worth of damage) and my airbad only deployed a small amount not all the way.
- Wyandotte, MI, USA
- Kings Park, NY, USA