The contact owns a 2008 GMC Acadia. The contact stated that there were no failures until the vehicle was taken to the dealer and repaired per NHTSA campaign number: 15V415000 (structure). The dealer indicated that they completed the recall repair, but the liftgate came down twice without warning. The failure bruised someone's head. Medical attention was not required. The dealer was notified of the failure and provided no solution. The manufacturer was notified that the recall remedy failed to provide a solution. The failure mileage was not available.

- Morgan City, LA, USA

The contact owns a 2008 GMC Acadia. While the vehicle was parked, the liftgate failed to open. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Missouia, MT, USA

The contact owns a 2008 GMC Acadia. The contact stated that the rear liftgate failed to open. The contact received notification of NHTSA campaign number: 15V415000 (structure) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- San Angelo, TX, USA

The contact owns a 2008 GMC Acadia. The contact stated that when the rear liftgate was opened, it closed extremely fast without being prompted. The failure recurred three times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,400. VIN tool confirms parts not available.

- Canton, GA, USA

The contact owns a 2008 GMC Acadia. While the vehicle was parked with the liftgate opened, the liftgate fell closed independently with force and struck the contact on the head. The failure recurred on one other occasion and struck another passenger on the head. The contact received notification of NHTSA campaign number: 15V415000 (structure), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.

- Bremarton, WA, USA

The contact owns a 2008 GMC Acadia. While the vehicle was parked, the liftgate became inoperable without warning. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic for diagnostic testing, but they could not diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.

- Spokane, WA, USA

The contact owns a 2008 GMC Acadia. The contact stated that the vehicle experienced several electrical failures. The rear doors would not unlock, the liftgate failed to open, the check engine indicator illuminated intermittently, and the battery failed while the key was stuck in the ignition. When the battery was replaced, the key was removed; however, the engine was still operable. The vehicle was taken to an independent mechanic for diagnostic testing where it was stated that the body control module needed to be replaced. The manufacturer was notified. The approximate failure mileage was 80,000.

- Atpleboro, MA, USA

Back hatch on vehicle will not open. Replaced fuse and still will not open, there is not a safety open included with this vehicle therefore the door cannot be opened from the inside. The full vehicle is not able to be used and is unsafe for third row riders in the event of an accident.

- Kalamazoo, MI, USA

Pushed button for rear-hatch to open. Hatch went up and after 1-2 seconds released with all its weight.

- Richmond, TX, USA