10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 68,242 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I-??m unsure what caused my 09 Acadia to catch fire, but it burned the longest and hottest under the engine. I need help.
- Mount Morris, MI, USA
The sunroof has leaked into my passanger floor making my car battery full of water legit my whole battery is under water! This is the second time the sunroof has leaked ! I still don-??t understand why they would put a battery behind my passanger seat infront of the back seat on the floor this is very dangerous. Second I still have no clue why this car has no recalls because if you look this car up it has so many problems it-??s a lemon car for sure I had to put a catalytic converters in my car three times the same one three times and then the last time I changed all three of them when only one needed to be changed! I have cruise control stable track and wheel speed sensors lights on my car that I have changed everything possible to fix the light won-??t come of I changed all the wheel speed sensors and the light with still not come off the dash I-??m still very confused on to why there are no recalls on this vechile all these problems I-??m telling your are all on google that this same suv other people have have the same issues I-??m having
- Milford , MA, USA
I was driving home when my GMC Acadia started to smoke so I pulled over and it caught on fire. The whole thing burnt.
- Morley, MI, USA
Converters continue to go out. I've replaced several times then with in a few months same codes pull again. They replace it again. Now they refuse to give me any warranty on them since they have been replaced so many times in a short amount of time. There's got to be something else cause the same codes to pull but GMC shop keeps saying same thing.
- Aberdeen, SD, USA
The vehicle has been looked over by many mechanical professionals. At slow rates of speed, intermittently the steering will stiffen and lock up making it very scary when driving. We have been told over and over that rack N pinion and pump are fine. After researching, this looks like a typical issue. Is there anything that GM can do for this?
- Springfield, MO, USA
I had to, replace the transmission.. driving on city street car would not accelerate although RPM needle showed motor revving now waiting on stability control module thats on back order
- Detroit, MI, USA
While driving the vehicle at 45mph I received a low oil pressure shut off engine. Oil was fine so we took it to have the oil changed. Light came back on. There are no codes being stored in the system. Everyone is guessing what could be wrong with it from a bad oil pump or the pan needs to be cleaned. There is a forum a bunch of other people having the same problem and spending thousands and getting nowhere. Some have had to have a whole new engine installed. GM says there are no bulletins and they will give me a 100 $ for the vehicle to be serviced by a tech. Just to be checked is 250 $ not including any fixes for the issue.
- East Dublin, GA, USA
I need to get whatever has a recall for my car fix I ride my grandkids daily
- Columbia, SC, USA
Takara recall well my truck just stop changing gears on Sunday nite 03/24/19 I was getting off about to drive out of the parking lot when I saw the RPM hand go up but didnt come back down I knew something was wrong then it didn't change at all I drove 20 all way home with my flashers on and almost got ran over
- Lyons, MS, USA
The vehicle was stationary, will start but it doesn't recognize that it has or cords aren't connecting and it won't shift into any gear-just makes a clicking sound-shift lever. Lift gate/back hatch won't stay up and keeps falling down. Power/electrical issues involving the transmission was driving, at a red light and the vehicle just stopped working and I couldn't even get it started again. There has been ongoing issues with this vehicle.
- Grand Forks, ND, USA
Takata recall ibought a used 2009 GMC Acadia in January 2016 with 108,000 miles on it. In August my car wouldn't start and I had it towed to the dealership and they said it needed a timing chain which was recalled. They contacted GM and they said they will not cover this because it was fixed 15,000 miles ago. I then called GM and they gave me a check for $990 in which it actually cost $3,200 to fix! I looked on line and it said they would pay for the timing chain up to 10 years from the date in which it was first put in service for the problem// or up to 120,000 miles whichever came first. Well, this car may have been fixed before but it doesn't state if it was fixed before or if you weren't the original owner - it states it will be covered under the recall. At some point they realized they were in the wrong because they gave me a check for $990 towards a $3,200 bill." Lexi " from GM stated she would note that the customer wasn't happy and close out this complaint!! wow!! still dealing with this B.S.
- Muskegon, MI, USA
I was driving my car at about 70 mphs on the interstate and the car began to slow down and check engine light starting flashing. I almost got hit by the drivers beside and behind me. While honking my horn and putting on the emergency lights I was able to get over to the side of the highway. Towed my car into the dealership and they keep it for about 8 days saying they were very behind. Notified them that my car was coming in for service and was never told they was behind. Finally about 7 days later the dealership is saying they don't know what is wrong with my car. Then on the 9 day the service guy calls me and says they think its the motor but they would have to take it out to see. Possible cost would be any where from $4,000 to $7,000 to fix the problem. There are several special coverage open on my car such as timing chain, water pump shaft seal, loss of power steering and throttle body. After reading other GMC customer complaints I feel it is the throttle body that needs to be replaced. Dealership states they don't know whats exactly wrong with my car but can't figure it out till they take out my engine.
- Tyler, TX, USA
My check engine light it on. While driving and sitting still my car will jerk multiple times. Make a squealing noise, grinding noise and when accelerating from a stop it feels like my car does not want to move. The squealing noise also occurs when car is being cranked. The tire sensor light has come on recently as well and I have put air in my tires but the sensor will not go off.
- Dallas, GA, USA
Vehicle had a slight misfiring when climbing incline. We replaced two spark plugs. Misfiring calmed down. A couple days later misfiring resumed. Husband was driving daughter to daycare when car had multiple dts codes appeared (stability track, check engine, reduced power) with car suddenly stalling while on a highway leaving barely enough time to coast off the road and out of the way of traffic traveling 60mph. GMC refused to assist us on this issue until we found online a tsb about the timing chain which had broken. Due to the constant misfiring (direct result of the timing chain) two of my catalytic converter became clogged. Those have now been replaced out of my pocket however when driving vehicle home while it does run smoother it now misfires all the time even when not going up hills and idling very low and misfiring while idling. I am scared that while driving my vehicle this may happen again because the issue has become worse.
- Greencastle , IN, USA
I had purchased the vehicle used from what I had thought was a reputable dealer, boy was I wrong. I was on my way home with it from the dealer an hour and a half drive 1 way, going down the interstate at about 65 mph, when the vehicle started to shake something severe, and the RPM, S went wild. I slowed down, but the shake, vibration continued. Finally it did straighten out, and I got home. A couple days later on my way to work the engine light came on, and than the service all wheel drive system light came on. The next day my dad who is a mechanic, drove it and it shook and vibrated so bad, he thought the wheels were falling off. Came back and put it in the workshop and checked the wheels for tightness, they were ok. Noticed a rather large coolant leak above the water pump, , seemed to be coming from under intake area. Called the dealer and said we were bringing it back on a trailer. On 1 / 1 / 15 at about 9:45 am dropped off at the dealer, told them again what the problems were and left it there. On 1 / 5 / 15 the dealer called us and indicated there was a upper radiator hose that the clamp was loose. I told them it was not and my dad knows where it was from. They also stated that they drove it and could not find any problems with it. After telling me that they said that they are a Ford dealer and do not have the tools to diagnose the vehicle. Right after that the general manager says that he did notice a problem with shifting, but its nothing to worry about. I said than you put your family in the vehicle and take them for a drive, because I will not put myself with my 3, and 5 year old kids in it. He said he will look at it again tomorrow. I will never buy another GM product ever again.
- Marshfield, WI, USA
TL-the contact owns a 2009 GMC Acadia slt. The contact stated that while in reverse or stopping on a hill and taking her foot off the brake, the vehicle slightly rolled back. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 68,000.
- Rising Sun , MD, USA
- Medford, OR, USA