10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

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problem #4

Jan 092023

Acadia

  • miles
I was tboned January 9, 2023 the side impact airbags didn't deploy nor does it seem the seatbelts engaged. There were 2 side impacts to the passengers side ZERO airbags deployed. It WAS part of a recall AND recall work had been completed almost immediately in 2014 (GM website screenshots attached for your easy reference for the 2 recalls showing completed). YET, they STILL failed! NO indication they had an issue nor would fail when needed as they did. The driver of the other vehicle was seemingly going a high rate of speed when she failed to stop for the red light her direction and tboned me as I was traveling through an intersection for a green light my travel path. My vehicle was totaled, part of the total report attached indicated "Diagnose Airbags" as they didn't deploy. (Screenshots of a GM autobody shop estimate line item as well as CarFax report attached for your easy reference) Multiple injuries sustained, including a serious TBI.

- Southlake, TX, USA

problem #3

May 152018

Acadia

  • miles
The side piece of the two font seats broke, I can't sit properly into my car without literally sitting on top of the side of the seat first. It concerns me because the seat belt sometimes gets stuck. Also the electrical buttons are all fallen, hanging from the side of both front seats do to the same issue.. I would really appreciate if I can either get it fixed or possibly even replace both seats with a different design to avoid sitting on top of it first. I'm sure I'm not the only one with this issue.

- Marietta, GA, USA

problem #2

Mar 212019

Acadia

  • 97,000 miles
Service air bag warning lite comes on. Dealership advises $12-1400 in repair costs. Have had other electrical issues with car. Spent almost $1000 replacing wiring harness to side detection. Had to replace most of dash wiring harness due to water damage which couldn't determine if manufacturing issue or accident repair. That was about $3000. Now after checking kelly blue book potential recall comes up. Don't know if reported prior or fixed by prior owner. Too much coincidence that comes up now and goes from passenger side to now driver side.. dealership got light to go off for a while. Late last fall came back on again.

- Missoula, MT, USA

problem #1

Nov 302017

Acadia

  • 47,000 miles
I was coming off a red light and was hit by another vehicle on the drivers side / front drivers side of the car. The other vehicle was driving at least 55 mph as that is the posted speed. I had two children in the back. One in a rear facing car seat. The seat belts did not engage. The car seat flipped to the side. No side or front air bags went off.

- Manorville, NY, USA